-
March 2024 by Nicholas Roe
Like many others have said, this company lacks any sort of customer service
-
March 2024 by Jason Culpovich
The instructions were kind of vague so then I went to a video which was also kind of vague says no drilling into your truck That's not true you gave us some Velcro that isn't sticking to my truck for whatever reason even after cleaning it with alcohol so even in the video the soft topper video you drill into the truck to put the snaps definitely not a one-person job you're absolutely going to want someone else helping you and after spending $1,200 my cap is leaking I am not impressed not one bit put it on yesterday supposed to rain today so it's a great day to see what the product does so far I'm not a fan I went with The soft topper because it's made here and I believe in USA made stuff but I'm not happy until my problems are solved I will not edit my review
-
March 2024 by Tempest
Customer service was patient in dealing with me.Wrong types of screws used for the purpose.
-
March 2024 by Austin
I'm pleased to have another softopper, and am more pleased with how much better the purchasing experience was this time.The first time I ordered was peak pandemic, with wait periods of over 3 months! Happy to say they got me my most recent purchase within 4 days.Same quality product, exactly as expected. Highly recommend.
-
March 2024 by Brogan Johnson
Awesome product!!!
-
March 2024 by Kevin Tilley
A+. Great products and customer service. Amy was extremely knowledgeable, helpful, and kind.
-
March 2024 by Steve Endter
Friendly and knowledgeable, five-star.
-
March 2024 by Jordan P
Softopper staff were awesome to deal with. My topper arrived in just two days. I asked that my order be split since we were waiting on a tinted panel that was holding up shipment. The staff got the order split and it arrived the next day. Just in time for me to get this topper installed and loaded for a weekend camping trip. Incredibly happy with the product already. Could not be happier with the staff and support! I will recommend this product to everyone.
-
March 2024 by Tim Diekman
I appreciate the new offers, but I already have mine. The topper is perfect for keeping unwanted eyes off my gear. I added the fabrack and 270 awning plus drawers.
-
March 2024 by Văn Ng
Spoke with Amy on the phone and she took care of business right away. Quick and understanding!
-
March 2024 by Richard Colonna
Outstanding customer service!
-
March 2024 by Joshua Roloff
Amazing customer service and product!
-
March 2024 by Robert Lackey
Softopper has excellent customer service to match their superior products! I'm getting ready to purchase my second one to go on my new truck and I will always recommend them.
-
February 2024 by George Eastman
Very pleasant and helpful
-
February 2024 by Dwight Bickham
Amy was very knowledgeable and answered all my questions and concerns
