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November 2023 by Synth Izzy
They repair people are very helpful, Doug kept me up to date on any delays I had on my car and they did not charge me extra from the agreed upon quote for my car's part replacement!Service: Electrical repair
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October 2023 by Ice Lau
I want to give these guys a compliment! They have been so kind and amazing to me to provide great customer service, good price, and knowledgeable input on their work.I recently needing to do an estimate for my car that I was trying to sell with a friend, she needed a specific estimate on certain things that I did not know till I arrived with my appointment. I was not able to get a service at the moment and they were so kindly explaining the cost of specific things for me what it would be cost, and how the test goes. I had to leave in the middle of it with personal issues. But they were so nice and understanding with my concerns.These guys had years of experiences and very nice to a female like me that had no idea about car.The gentleman that helped me is Dong.Keep up the work guys! Thank you!!!
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September 2023 by Ice L.
I want to give these guys a compliment! They have been so kind and amazing to me to provide great customer service, good price, and knowledgeable input on their work.I recently needing to do an estimate for my car that I was trying to sell with a friend, she needed a specific estimate on certain things that I did not know till I arrived with my appointment. I was not able to get a service at the moment and they were so kindly explaining the cost of specific things for me what it would be cost, and how the test goes. I had to leave in the middle of it with personal issues. But they were so nice and understanding with my concerns.These guys had years of experiences and very nice to a female like me that had no idea about car. The gentleman that helped me is Dong.Keep up the work guys! Thank you!!!
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August 2023 by Misha Veldhoen
Friendly people, trustworthy, no-nonsense, and a fair price. I've been going here for close to two years, and they are always very clear about their findings. They give honest advice about what needs fixing and whether it should be prioritized or can wait. They treat you like a customer that they intend to keep, and it works!Services: Electrical repair
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July 2023 by Garrett Smith
Just had rear brakes done here on '11 4Runner, and they had me in-and-out same day. Had them quote a price about a year ago for this, and price paid this week was almost the same...indicating consistency/honesty with pricing. I accidentally over-paid via cash (new bills stuck together), and they were quick to confirm and get me the extra back! Would recommend. Thanks friendly service Mike!
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June 2023 by Liddy Freeman
Friendly, efficient, and honest. I’ve taken 2 pretty problematic vehicles to them over the years, and they’re always ready to explain each issue in detail with the cost of parts + labor broken down. And they aren’t looking to take advantage of you! They’ve actually advised me to NOT fix certain things, remembering my financial goals from the start. Even my dad, an anti-repair-shop DIY dude, admitted this place is somewhere he trusts for me to visit. Thank you (especially Mike)!
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June 2023 by Aaron Minks
Fantastic service here! Highly recommended! I'm traveling with my family from Alaska in a smaller Toyota RV and they worked me in so I could get back on the road. Professional, timely service. Thanks to Doug and the crew!Service: General repairs & maintenance
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June 2023 by Dana Nelson
Great service on my large van. Very friendly, happy, and helpful employees. They installed a new fuel pump that turned out to be defective, and they went above and beyond to make things right.
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May 2023 by Jack Dionigi
Quality service that you can trust! They want to help you and they want you to recommend them. This is a challenging business, but the staff at The Auto Repair Place strives to exceed your expectations!Services: Battery
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April 2023 by Alisha Galloway
I need to know if my vehicle was up to a 3,000 mile trip. I like how they used a grading system (a,b,c,d,f) to let me know what needed attention and what was good. I like how clear all of that was.
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March 2023 by Tracy S.
Doug and Co. at the Auto Repair Place are my new heroes. After my RV suffered yet another rodent gnawing battery wires incident, this team got on the job and carefully deconstructed and reconstructed my dash to replace 30 wires! My RV is back on the road and running great. Thank you for the great service and the price was reasonable. Much less expensive than the dealer! I will be going there for work in the future. Highly recommended!
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March 2023 by David Miniutti
CONSUMER ALERT: I’ve found most auto repair groups, even dealerships, in Boulder to be reputable. They communicate well, are conscientious about costs, don’t tack on unnecessary repairs. Unfortunately, The Auto Repair Place on Arapahoe isn’t one of them. Avoid these folks, they’ll take advantage of your student and overcharge you.Update - After much discussion and disagreement, there was an admission in this businesses of failure to communicate, the case was elevated to the owner, Jim, who credited the $135 diagnosis charge. I still ended up paying over $900 to fix a gas gage. I ended up with a new fuel pump that was old, but wasn't broken, which I reluctantly agreed to based upon the incorrect out of pocket amount that Doug provided. Had the correct out the door amount been supplied in our 25 minute conversation, I wouldn't have agree to the extra work. Whether intentional or not, it was classic bait and switch tactics. The gentlemen were polite and hopefully their work holds up, but we will have to agree to disagree relative to what I was forced to pay to get my college student daughter's car released to her.
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October 2022 by Lori Waggener
Pat and Mike are so courteous, helpful and professional. Rates are reasonable, they always fix what's wrong with my ancient Buick LeSabre.Services: Engine repair
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September 2022 by Jordan Dixon
Genuinely the best auto shop I’ve been to. Mike and Doug run an honest and efficient operation. I’ve trusted them with all of my auto needs for five years now, and they make sure I always know the comprehensive health of my vehicles.
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August 2022 by Emma Ouellette
I have been a customer of The Auto Repair Place for approximately 4 years and am highly satisfied with their service. Every time I bring my car in, the service is quick and thorough, I am alerted to potential issues that need attention, and their prices are extremely reasonable. I highly recommend them!
