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March 2024 by Rachel Jardine Demartin
Beware. Employees inform differently than the return policy — which is not printed on the receipt. Messy. Shop REI instead.
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December 2023 by David Edinger
I call to make sure an item was in stock. The sales lady insured that the item was there and in stock.! I Drove 20 miles only to discover the item was NEVER in stock! The sales lady lied or was too lazy to check. I never go back to this store.
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December 2023 by Leonardo Maldonado
Great staff; very helpful and friendly. Paul the MGR was able to help me with a exchange due to wrong sizing and made the experience very pleasant and easy!
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November 2023 by Jim S.
Wow. After many years as a North Face customer, and buying (7) new jackets yesterday, we came back and found a sensor on one of them. After calling they told us just to go to Macy's or another store and see if they would take it off. This is embarrassing going into a another store and asking to remove a security sensor tag?? After we were not in support, they told us to go to FedEx and ship it back and then they would send us another one introducing many days of delay. After my suggestion of us just committing driving back there and too provide a credit of something like 50.00, due to a 2-hour drive, management voice on the phone was instantly upset for me asking and just told me to come in and they will "figure something out". He wanted to get me off the phone as fast as possible which was disappointing to be treated like this and the tone was clear that he was upset with me the customer. In summary, 20+ years being a loyal customer and only takes one poor experience and treated like this to lose our family forever. We will now return the 5 new jackets from the store and the 2 additional ones online and keep this brand out of our home and will not be recommended as they do not want to delight or retain customers, post purchase. Extremely poor customer service, problem resolution and retention. Beware of buying and trying to resolve anything after purchase. We will exclude NorthFace brand from our shopping forever due to this terrible treatment for being a great and loyal customer.
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October 2023 by Andrew Kelsey
The north face, and in particular the north face Boulder Colorado location have been awesome in there, customer service and warranty situations over the decades. I really appreciate the professional and helpful employees there and will continue to purchase awesome north face products not only because of their excellent quality, butbecause of the amazing lifetime warranty that comes with them.
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September 2023 by Chris Hodges
Great location, beautiful area, easy parking with an easy walk. Staff were helpful, and prices were affordable.
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September 2023 by Jessica Medina
Wish they offered a little bit more clothing in youthwise.... Overall pretty fun good places to eat beautiful views everywhere
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August 2023 by Paul Christman
Pretty neat shopping area. It's about 5 blocks long. Lots of shops and food choices. Felt very safe.
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August 2023 by Jay me
I was there Thursday Aug 3rd to replace old shoes that were hurting my feet.Three Goddess Gorgeous staff warmly welcomed me and seamlessly found me the perfect pair of hiking trail shoes. We navigated sizes and colors and I got a 30% discount. I was apparently so distracted by my PNW native sales associate’s fabulousness so that I forgot my credit card in the reader. I learned this, when after leaving the store, I hear ‘sir..sir..you forgot your card..’ The Mgr and another sales associate then called back my sales person from her sprint down the Pearl street mall to find me. They were as gracious as they were glamorous in that ‘Boulder Beautiful’ way in ensuring not only did my feet get happy but ensured my wallet was happy with savings and my card back in it. Best wishes at CU, you beautiful Buff’s!
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August 2023 by Lisa Steele
Bought a new black North Face men's jacket to replace his 35+ yo one! And they give a 20% student discount!
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August 2023 by Milagros Marante
I love this place! There are so many quirky stores !
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June 2023 by David Chernay
Fair prices and great outdoor wear.
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June 2023 by Adrian Douglass
Great shop! Really knowledgeable staff.
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June 2023 by Michael McGonegal
I came into the store close to closing time on a Saturday evening looking for a rain jacket for an impending trip. I was helped by Daniel, who was by far the most informed, helpful, and congenial sales person I have dealt with in years. He knows his products and was incredibly honest and precise about what could and could not be expected. Also, unlike about 90% of retailers operating in our current climate, the store was well stocked with lots of options sizes and colors. I came in for a rain jacket expecting to spent $300, and left with a rain jacket and pants for $304. It isn't cheap gear but if the product lives up to the level of customer service I received, I may never purchase activity gear elsewhere ever ever again.
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June 2023 by Tracy Fenner
Awesome store wish I could afford some of there stuff. Great quality
