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October 2025 by Scott Harrison
Andrew was polite, quick and all could not have gone better! Many thanks.
Scott harrison
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July 2025 by Tyhannie Griego
This company has bad drivers on the road. Speeding, Tailgating other vehicles and not using their blinker. Drive right if you’re in a company car. It’s that easy.
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April 2025 by Nicole Wienholt
Anastazia is a delight to work with! She helped us with our initial shade install for our entire home and we just reconnected for a second time for a new motorized shade. She is knowledgeable, friendly, very helpful, efficient and thorough. I highly recommend The Shade Store, and specifically ask for Anastazia - you won’t be disappointed!
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March 2025 by Michael Kettler
Working with Anastazia has been so fantastic. Her communication and follow through is excellent and she's always willing to do what's within her abilities to make a project go as smoothly as possible from beginning to end. Though I don't always experience the same level of kindness, warmth, attention to detail and care from The Shade Store's installation team(s), Anastazia's consistency and commitment to excellence makes it all worth it.
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March 2025 by Thomas Brigham
Jennifer Rodriguez embodies the personal qualities and professionalism that The Shade Store looks for in its staff. Jennifer has been thorough, thoughtful, detailed and very helpful in navigating us through the selection, purchase and installation process. Anytime there was a need for further thinking or a change, Jen was right there, and very responsive as well as flexible. She alleviated any sense of pressure that could have arisen for us.
We recommend The Shade Store to anyone in the market for lovely shade selections and, if you’re shopping in Boulder or in Denver/Cherry Creek, ask for Jen!
Tom and Carolyn
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March 2025 by Karn J
Friendly and knowledgeable service
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February 2025 by Mark Dacy
I highly recommend the Shade Store of Boulder if you’re considering any form of window treatments. The quality of fabrics, the plethora of choices, and most especially the professionalism and attention to detail and cust service offered at this location is stellar! I’ve worked with interior designers for years and am recently relocated to Boulder without those contacts. The shade store team, and especially Anastazia, stepped in and helped me create an oasis in my home along with the support of her installation team members who were equally as professional and knowledgeable. The entire Process was seamless, including a few calls with the New York store reps Who were covering for the Boulder store during busier hours. This company and its team members are a well oiled machine and you can’t go wrong!
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February 2025 by Susan Prentiss
Remodeling a home , while exciting and fun, can become hard and frustrating as you make endless decisions, hoping “you got it right”. Working with the Boulder Shade store, Anastazia, and her team as we selected new window treatments for an entire home was easy, and successful. Being able to go to a store that specializes in window treatments only, and having knowledgeable people were key to this phase of our project. Thank you for making this part of our project so rewarding.
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May 2024 by Katie Beauchamp
My experience with The Shade Store Boulder has been incredibly distressing. I would not recommend them. I ordered six shades, and one new drapery rod. Only three arrived correctly and have been installed. (The rod came without the appropriate brackets.) The others have had problems that we are trying to amend. However, the customer service experience is unhelpful, lacking the capability to swiftly and kindly repair the situation. One major problem from my point of view stems from the communication between the showroom designers, install team and corporate / manufacturing offices. It’s been a poor experience, to say the least. (Also left damage to my walls without any offering of repairs.)
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March 2024 by Robert Dean
Working with The Shade Store from the start of meeting with Michelle Oviatt who patiently helped in product selection along with stepping in at the last minute to reroute product delivery to their store location, has made the whole experience sooo easy. The extra bonus is the finished product that was professionally installed with no issues. Thank you so much and hope we get to work together again!!
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March 2024 by Liv Leask
I feel compelled to write this given I trusted the great reviews on here when selecting the Shade Store (my store is Boulder but this is a Shade Store issue overall). I have had SO many issues - its a complete joke.To summarize:- blinds were not measured correctly so multiple items needed to be remade. Hoping to not have many different mounting holes :|- drape rods were hung obviously crooked (verified this was a laser & contractor) but installer maintained my windows and trim were not level!- multiple roman shades arrived filthy - have multiple stains and marks that dont come off (requiring more remakes). One completely damaged.- orders were delivered missing components (meaning my electrician couldn't complete the install) & I had to request multiple times to get the parts sent out before my shades could be operational (couldn't lower the blinds in my kids bedrooms)- I was told I was getting a VIP customer service rep due to my large order, but she only responds sometimes and communication is very limited- they seldom send the same installer so no-one really knows what's going on - easier to pass the blame this way- FIVE install dates and counting so far... I should start charging for MY time- was not informed at time of order that my fabric choice was backordered delaying some of my shades considerably... I could go on, but hopefully you get the pointNote: I ordered end of Nov '23. Writing this as of mid-March '24... its not the quick turn-around as discussed when ordering.The whole thing is completely disorganized, and the quality is seriously lacking (stains, pulled threads, and generally looks cheap). Definitely another case of suck you in with a pretty showroom but delivering cheap product with clearly no quality control.
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December 2023 by Luke Johnson
Very disappointed with the customer service and communication. Overall not a great experience, no one seems to be able or willing to help resolve any issues or offer alternatives. Considering the premium you pay, you don’t get the customer service experience that backs it up. They’ll happily take your money then cancel your appointments to give to someone else; sell you discontinued fabrics, then not offer alternative replacements.
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November 2023 by laird verbeck
The Shade Store was one class act! Anastazia was excellent to work with. Measuring, selection and installation was easy, prompt and we love our new blinds!
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October 2023 by Michael McKee
We had an all around incredible experience with The Shade Store. Michelle is absolutely wonderful to work with and she provided terrific consultation throughout the selection, purchasing, and scheduling process. The measurements and installation were professionally executed and we are so happy with the quality and functionality of the shades throughout our new home. We highly recommend The Shade Store!
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August 2023 by Andrew Bernatis
So great working with Michelle. She made the selection process easy and wasnt pushy at all. You won't regret coming here :)!
