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November 2023 by Jeremiah Osborne-Gowey
Very easy to access, good customer service, convenient location.
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June 2023 by Elyse Bassman
Helpful staff, pleasant experience.
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April 2023 by Desirae Mike
Great help. Thank you
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November 2022 by Susan Scheuring
Sent a card and gift to CU Boulder student over 2 weeks ago. Now UPS stores handle CU student mail. Student never received my card and gift but got a text saying address on my card was incorrect. Called UPS today and got another store since phone was transferred. Woman was very nice and explained the Kittridge store handled HLET dorm and my call must have been automatically transferred. She said wrong addresses are automatically sent back and student wouldn’t have been contacted.Tried several times to reach Kittridge store and finally got a message option. Waiting…Haven’t gotten the card back…Haven’t received a call back from UPS…
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September 2022 by D K
Spoke to Alex? who needs a few customer service classes. Sounded like I interrupted his nap; could he have been less enthusiastic answering the phone? Boo at Alex...
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November 2021 by Owen Lindsay
I ordered SKI POLES, and I go to the UPS store to get my SKI POLES. The employee proceeds to bring my package up and make a call to there supervisor. I’m thinking what’s taking so long because they are just SKI POLES. The employee addresses me and proceeds to tell me that I need to show government ID and at this point I’m very confused. I say that I don’t have it on me and they said I had to be 21 to accept this package. Someone that works for the schools UPS store wrote in sharpie on my package that had SKI POLES that I had to be over 21 to accept it. But the manufacturer online never asked me my age when I checked out because you can buy ski poles at 6 years old… very disappointed in CU Boulders UPS store and would love for someone to explain to me why I have to be 21 to accept SKI POLES when the manufacturer didn’t even ask that question…
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January 2021 by Adam W.
The best UPS Store experience I have had. Couldn't be nicer, faster, more helpful. In and out in a couple minutes. Maybe it was b/c school was on break, but I had to ship a couple Amazon returns and they offered exceptional service, fast and easy! Thank you!
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November 2020 by Vanessa Makuvaro
Came in to get forms authorized with very little direction on how to complete them. The notary, Demming, had godlike patience and was super helpful!
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October 2020 by Douglas Snyder
Fantastic customer service delivered every time by Demmi, Courtney, and their team. I have been getting my mail here for five years and I can attest they are genuine professionals of the highest caliber. From getting individualized help sending packages to careful treatment of my deliveries, I know I can count on this store for reliable, top-notch service.
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June 2020 by Vivek
The go-to UPS of Boulder.
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June 2020 by Jeff Schatzman
Great customer service. I left the ups store at 1630 30th street because the teller was rude. The teller at this location was great!
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May 2020 by Cynthia S.
I had just found this fabulous UPS store after having a nightmare experience at the location on 30th St. in Boulder. The treatment at 30th St. by the ownership bordered on flat out abusiveness. This store, on the UC campus could not have been a more lovely experience! I strongly suggest anyone needing a UPS store in Boulder to find your way to this one and support a truly lovely, local business.
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May 2020 by Quinlan Conroy
Everyone here is far nicer than the other ups locations in Boulder. Ryan in particular went above and beyond in helping to sort out a lost tracking number!!! Thanks Guys!!!!
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May 2020 by Winston Peloso
I love the people inside. They're knowledgeable, helpful, and patient. The manager however is disagreeable and will hustle you, which is very annoying.
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February 2020 by DODGY DAVE
The people inside are very very helpful
