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October 2024 by Elena Ormon
They gave dirty truck with white powder all over the truck, when i was bringing back boxes to my new apartment all that white powder was brought to my brand new home that made me do xtra work of cleaning. But thats not all, they charged me for that dirt, and told me "well thats your responsibility to take picrures", what pictures ???? this is my first time renting i dont know what i supposed to do, guy at the office only told me , when you return, drop keys in the drop box. If that was my dirt, can you please provide pictures of the previous person that was renting??? you probably cant , ha?? because you dont do your job!!!!!!!!!!!! and lady at the office extremely rude, unprofessional, these ppl have no idea what customer service is!!!!!!!!!!!!
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July 2024 by Ryan McGowan
Rude people, truck smelled of urine. When complaining, they told me to call uhaul and hung up.
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May 2024 by David Brown
Excellent service from Dennis
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February 2024 by B First
I went in without a reservation. They had a trailer that fit my needs, i think i was there less than 15 minutes from parking to driving off with the trailer.
Returning the trailer took only a few minutes.
I got what i wanted and got it quickly. I recommend this location if you need a UHaul.
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September 2023 by Jill McLaughlin
It was very easy to pick up, lots of available vehicles and friendly service!
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August 2023 by Maddie Stutz
As is moving isn't stressful enough, U-haul made it an absolute nightmare!! After reserving a truck two months in advance and receiving multiple confirmation emails, I arrived to pick up my truck, with no one working on that Sunday. No matter - I had mobile pickup selected anyway. Except that the total IDIOTS FORGOT TO PUT MY TRUCK KEYS IN THE LOCK BOX. I sat on hold with U-haul's GODAWFUL customer service for over half an hour and kept getting transferred to a string of unhelpful buffoons. Delayed me for over an hour, highly inconveniencing me and my wonderful friends helping me move. In the end, I had to rent a truck from Home Depot and move all my stuff in the rain...
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July 2023 by Chris O
I rented a U-Haul cargo van to move my daughter. Everything went super smooth. Nick was working the front desk and took care of checking me in. He was friendly and professional at the same time. I returned the van before they closed and again, Nick just took care of everything. My U-Haul experience was outstanding. I didn't have a single issue.I recommend getting gas at a gas station that's not the one on the corner right next to the U-Haul station. The only way to it is from the back and I get the distinct impression the business next to the gas station hates when the moving trucks drive through their parking lot to get gas. But that's not on U-Haul or Nicks so it doesn't affect my stars.
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June 2023 by James Green
Stupid self pickup steps,
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October 2022 by K Nicole Foerster
Horrible experience renting here, truck I was assigned did not match the key I was given, truck that matched the key was filthy covered in dog fur and empty beer cans. I paid for a dolly and furniture pads that were not in the truck. I was told I would be refunded by two different people at the call center. Never got a refund. There is nothing the staff at the shop can do because they don't work for Uhaul. I have tried to call Uhaul to get the refund several times and they just transfer me around with wait times over an hour until someone finally hangs up.
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July 2022 by Rosy Vivi
Reserved a truck over a month in advance, handed over card details and filled in their tedious form. Only to be told THE DAY BEFORE there are "0 trucks available in the state of Colorado"This is now too late to book with another company. Thanks a bunch guys
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May 2022 by Jared Beshai
I almost never review places I have been to, but I figured this business's bad rating had to be remedied. If you're reading past reviews worried that you're going to have a bad time at this location, I can tell you that I had a perfectly reasonable experience. I called the afternoon beforehand to see if I could rent a truck, showed up the next day and had the vehicle in 15 minutes. When I dropped it off I had no hassle - 5 minutes in and out of the door.
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December 2021 by Simon Jester and All Things Funny
Drunk guy sitting in the office talking nonsensical obscenities the whole time I was there to pick up a truck. Employees just acted like it was normal. I wouldn’t recommend this place to someone I dislike.
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June 2021 by Mujtaba Al Hubayl
Their service is not good and their prices are not reasonable.
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June 2021 by Jason Meichtry
Had a great experience. Pick up and drop off was seamless thanks to Nick's Auto's great staff.
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January 2021 by JASSIM ALMASBAH
Very bad service and the staff are not friendly at all o don’t recommend this place
