-
February 2024 by Vishnu Sheth
Great customer experience! Iliyas always manages everything so perfectly.
-
February 2024 by skye dowell
Customer service over the phone is non-existent, only a robot that can’t help with even slightly complex issues (ive tried). For years I have had packages returned to sender due to “insufficient address”, when it is not insufficient, the driver just gets confused. Each time I have to drive to this warehouse and explain.This time round I’ve been waiting on medication my cat sorely needs, and it is very frustrating.
-
January 2024 by Andrew Schneider
Was ok service.
-
December 2023 by J Beck
UPS likes to not even try to deliver my packages and then tell me I need to drive here to pick them up after being lost in limbo for days. No way to contact UPS and find out why (the listed phone number leads to a robot-only non-support line) or get them to actually make a delivery attempt, just have to drive across town to this industrial park a few days after your delivery was supposed to arrive.
-
December 2023 by Pete Langlois
Great spot, quick service. UPS drop off/Amazon drop off service
-
December 2023 by Andrew Hastie
Insanely good service. I never go to any other outlet
-
October 2023 by Martha Connor
They are awesome here! Went for the first time today and it was incredibly fast and easy. Thank you guys!
-
September 2023 by David Sherrington
Great team of super helpful people. Would get 5 stars if it opened before noon.
-
June 2023 by Mercury Roberts
If you need anything UPS (not USPS) go this UPS. Great location, parking and customer service. Elias is the best!
-
May 2023 by Philip Nye
I've been shipping packages from this facility for a few years now and a review is long overdue. Elias makes the experience shipping with UPS here better than at any other facility I've been to. He always offers to help and is a pleasure to work with which is why I'll continue to chose UPS and will make the drive across town to this location.
-
March 2023 by FlaxedWrist McMerkin
Absolutely amazing service. Dealt with three different people and all had amazing attitudes. Very professional service. Made my easy!! Thanks again
-
December 2022 by Moksha Chocolate
Great location. Very handy to my warehouse. The guy that runs the shop is a deadset legend :)
-
October 2022 by Mark Ortiz
I tried a few times to talk to a person but to no avail so i am trying this route.On Friday afternoon a driver was seeding not once but twice in our neighborhood,Once on his way in where I gave him the please slow down sign and he responded with a one finger salute,and on his way back out he had to stop at my neighbors and I asked him if he wouldn't mind slowing down in the neighborhood. We have a lot of small children and it would be awful if anyone might get hurt.He gave me some attitude, got in his truck and gunned it.So it appears that they drive without accountability as it is impossible to let you know when you have a rogue driver, It was a Friday night at 5:45. he might have been in a hurry to get home or you require too much of your drivers and they feel the need to speed to make the quota . Whatever the reason you should look at this form a business and from a reporting point of view. I have lived in the neighborhood for years and this is the first abuse as most of your drivers are courteous and careful and respectful. Not this driver. And there is no way to let you know that. I am just trying to keep the little ones safe!
-
August 2022 by Jennifer Durchholz
I've called and can't reach a real person so I will try this route (see what I did there?). Huge thank you to Rodney for helping me today. I have a broken foot (I strongly dislike asking for help), and literally yelled out of my car window to him while he was working, asking if he would take the packages I had in the backseat...and he went above and beyond. He was so kind and seemed happy to help. It made my less than awesome week much brighter. And shout out to Rafi, my home route UPS guy who is also consistently friendly and thoughtful. I appreciate you!
-
August 2022 by Rachel Sutkowski
Can’t seem or care to figure out where my packages are. I can be here when they are supposedly delivered and go look only to find nothing. I am no longer using UPS as I cannot afford to keep losing money.
