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July 2025 by Sasha Barajas
I am thrilled with the kind service I received today over the phone and in person.
Amazon coordinated a pickup time for a large item that I wasn’t able to accommodate and here I am with a large/heavy object to schlep to ups (with a bum knee no less).
I called ahead as the box the item came in was a bit damaged and needed some doctoring before it went out. Robbie answered the phone with a smile in his voice and confirmed not only was he happy to help me get the item into their store he’d also help re-box the item.
Upon arrival I went in and asked for Robbie and he was quick to help me unload my car of not only the item but also the oversized box. He had remembered my call earlier today and did everything he could to ensure my dream of getting the package boxed/shipped came true.
By the time I moved my car and walked back in the item was boxed up and pretty much ready to go & I was offered a receipt.
Huge huge thanks to Robbie who showed exemplary customer service and care. Couldn’t recommend this UPS location more.
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July 2025 by Mark Fedorchuk
Came in to print some art on cardstock. They were very patient and let my try multiple different tries to get the colors right.
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June 2025 by Joanne Derr
50/50 chance that you’ll get good service.
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May 2025 by Nick nack patty wack show
This shout out goes to Robbie, you can have all the attitude that you want Mr tuff guy.🐀
Definitely need to reevaluate your ego bud
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May 2025 by leena bhagat
The entire crew is very helpful, courteous and friendly! They are awesome people who do awesome work!!
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May 2025 by Carolyn Cubberly
Folks at gunbarrel Boulder store are wondering. Great experience with Astrid.
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May 2025 by Mark Birmingham
I was welcomed with the massive box I brought in with an attitude of “we have no issue that you didn’t package it well or even make sure it’s closed with tape”. Pretty sure Robbie and I are new best friends.
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May 2025 by Danielle Hall
Quite literally the best UPS store on the planet. Rob holds it down every single day but every single human that works at this location is a gift to the world.
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April 2025 by Melissa Hammel
Robbie Randolf went SO far above and beyond to help me.
I’m so humbled- Robbie unloaded my car, taped my boxes and gave me a hug I’m almost crying 😇
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March 2025 by Demitria
Want to give a shout out to Robbie!! He went over and beyond to help out our company!! Thank you for the great customer service!
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March 2025 by Carolyn J Oakley
Convenient and good customer service. They will always go the extra mile to get the information you need.
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February 2025 by VF
Why is the guy that you have at this location very disrespectful? I think you guys can find someone with better customer service skills.
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February 2025 by Ashley OConnor
This is the best UPS store. Everyone is nice, helpful and efficient.
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February 2025 by Danielle Staunton
The customer service at the UPS store in gunbarrel is outstanding. I know how many people do their Amazon returns there and yet the team is always happy to handle them Astrid in particular is joyful and helpful, going above and beyond to make sure the customer is happy.
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January 2025 by Beth South
Every staff member that I have interacted with here has gone above and beyond to make sure that everyone is satisfied and packages are delivered safely. I wish I could remember the name of the person that worked with Jonah on 01/25/2025, but they were incredibly knowledgeable and helpful. Truly one of the quickest and most pleasant experiences I’ve ever had at UPS
