Urban Mattress Boulder is a trusted family-owned mattress store known for its friendly and knowledgeable staff. Customers appreciate the personalized service, with staff members treating them like family and focusing on finding the best solutions for a good night’s sleep. The owner, Billy, is consistently present and attentive, listening carefully to customer needs and providing solutions that often exceed expectations. Customers can visit the store to touch, bounce, and lay on various beds and bedding products, or opt for virtual appointments to meet their needs conveniently. The store offers high-quality mattresses, frames, pillows, and sheets, with many customers noting the durability and excellent condition of their purchases even years later. Urban Mattress’s commitment to customer satisfaction is evident in their willingness to assist with warranty claims and repairs, even when customers have moved away or encountered issues with products. Their products are also locally manufactured, supporting the community. Overall, Urban Mattress Boulder provides excellent customer service, quality products, and a family-friendly atmosphere. Customers feel confident in their purchases, knowing they are supported by a business that values loyalty, communication, and local craftsmanship.
Great family-owned place. We bought a mattress there almost three years ago and it is still in great shape. No problems in any facet of the purchase.
May 2023
All the staff & especially Alexa have been patient & accommodating. I have bought at least 4 mattresses over the years and the eco-friendly materials + absolute comfort cannot be beat. I so appreciate the kind of professionalism & courteousness I always experience here.
March 2023
Urban Mattress is fantastic -- the service is exceptional, and the quality and selection are great! We bought our first mattress from Urban Mattress more than five years ago, and it's still the most comfortable mattress we've ever had. I highly recommend Urban Mattress!
