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January 2025 by Ben Taylor
*Edit* - Note the owner responded with nice words, but offered nothing meaningful, just like with other similar posts. */Edit*
Received $200 gift cards to this store and went for the first time with my wife.
This is barely enough to buy a pair of pants each.
My wife bought pants. As we were checking out, the cashier offered the customer next to us 20% off for their first purchase, but not us.
We had to awkwardly ask about it, and they said, "I guess we can do that for you, but we'd have to refund everything and start over..."
They clearly couldn't be bothered, but eventually we got there.
I decided on two shirts, but the colour I liked wasn't available in my size.
Manager said they'd have a new delivery on Monday and might have my size, to call back.
Called back 3 days in a row the next week. Every time was the same:
They had no idea if they received the size and colour I wanted.
They had no way of telling if it was sent and yet to be unboxed or anything useful at all.
Basically said, "Dunno, sounds like a you problem."
0/10, overpriced and poor service.
Won't be returning.
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December 2024 by Jen D
Stopped by the Boulder store tonight after shopping at other locations and online. Shout out to the friendly and helpful staff. Was greeted before I fully entered the store (and it was really busy in there!) and was offered assistance finding sizes that weren’t available in store. No, it’s not the largest Vuori location, but they have a solid selection and can order other options. Really appreciated the service.
Also, special happy holidays to Simba and his Dad.
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October 2024 by Vanessa Luna
10/10 recommend for a wardrobe update!
I walked into the immaculate store 10/14/24 and was greeted by Kristen, who gave me the space I needed to browse first before I approached her and asked for her help in updating my professional wardrobe.
She truly listened to my needs, then went about checking every rack (and the back!) for a variety of styles that fit my needs. She pulled everything in my size and gave me honest and helpful feedback when I asked for it.
By the time I checked out I was not only happy to be done with the "chore" of clothes shopping, but I was excited to wear the clothes I had bought.
I am very grateful to Kristen for helping me choose staple wardrobe items that are professional, elegant, and feel great to wear.
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July 2024 by Ashley Overton
Perfect for middle aged men who want to be ignored by staff that have not so much as a name tag to identify themselves while you figure out what’s what by going to their website. If you’re a guy like me who likes nice stuff but shops only when they have to (i.e. needs customer service), go to Lululemon. You’ll feel better about that $$$ you just dropped.
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June 2024 by Caliste Tayler
Such a beautiful store & everyone is helpful & it’s super cute! Love Vuori always!!
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June 2024 by Joe Murphy
Everyone was incredibly helpful. Visited the store with my wife on 5/25/24 and felt like I walked into a party with the staff. So welcoming and fun. Every single staff member offered assistance in one way or another. Love this place…
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April 2024 by Lauren Kelsch
The customer service at this location is phenomenal. I really should have asked his name because this employee could use some recognition. I brought in a gifted Vuori crewneck sweater that got shredded apart the first time I attempted to wash it (no other items in the wash were harmed). This employee, without question, replaced the product due to the delicate material. Seriously could not speak higher about this store location.
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March 2024 by Garrett
I was really surprised to see all the negative reviews here because my experiences with Vuori have been awesome. There was even a time when I left something behind and didn't notice for two weeks, but they sorted it out for me without any hassle. I've spent a lot of money at Vuori over the years, and I'm not planning on stopping anytime soon. The clothes are great and the people there are even better.
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March 2024 by Stan Clauson
Love the store, love the clothes.
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February 2024 by Jordan Shawcroft
Vuori is an outstanding clothing brand that I simply adore. The quality of their products is exceptional, and the fabric feels luxuriously soft. What sets them apart is their remarkable customer service. I had an experience where I went into the Vuori store at Park Meadows with a pair of pants I received as a gift, but they were torn. Unfortunately, the staff at that location wasn't willing to replace them. However, the staff at this location went above and beyond. They not only provided me with options to resolve the issue, but also showed genuine care and concern. It's truly refreshing to see a crew member and manager who take the time to train their employees to provide such exceptional service. I highly recommend Vuori for their top-notch clothing and their customer-centric approach."
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February 2024 by Alex Ruiz
Eddie is the man ! Helped me out a ton, great guy
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January 2024 by Wynell Martens
Clothes are great but I agree with the reviews regarding poor service at this location. While I was there, the employees were huddled in a corner talking college drama. Only one employee that wasn't sucked into their drama interacted with me. She was great but the rest really set the uninviting environment.
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January 2024 by Claudia C
Poor service. Store wasn't busy, yet got little help. I absolutely love the product, but the service at this store is just awful. You would think for these prices you would have a personal shopper like you get at other similar stores.
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December 2023 by Marlo Olivas
I apologize for the confusion. Here's the updated version:"Vuori is an outstanding clothing brand that I simply adore. The quality of their products is exceptional, and the fabric feels luxuriously soft. What sets them apart is their remarkable customer service. I had an experience where I went into the Vuori store at Park Meadows with a pair of pants I received as a gift, but they were torn. Unfortunately, the staff at that location wasn't willing to replace them. However, the staff at this location went above and beyond. They not only provided me with options to resolve the issue, but also showed genuine care and concern. It's truly refreshing to see a crew member and manager who take the time to train their employees to provide such exceptional service. I highly recommend Vuori for their top-notch clothing and their customer-centric approach."
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October 2023 by Michael B Smith
Nice people but very young and inexperienced. Love the clothes though.
