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April 2024 by Hannah Janus (Mojo)
I have done thousands of Doordash and UberEats orders over the years across 6 different states. I have picked up customers orders at this 7-Eleven in Breckenridge dozens of times now as well over the last year. This is without a doubt the worst 7-Eleven I do business with and plan to direct Ubereats and Doordash to conduct a formal investigation if this location should be dropped from their services due to how awful it has been for me and my customers. This is the only 7-Eleven that consistently forgets to include half the order items so I have to keep double checking and asking for the rest of the items. Half the time the items are not put inside a delivery bag and the items are just handed to me directly, I have to keep apologizing to the customers when I hand them a pile of items instead of their usual delivery bag. This is the only location that puts zero care into maintaining frozen items and will just leave an order that consists of just ice cream on the counter until I get there unlike any other 7-Eleven which has kept the bag in the freezer for me until I get there. Resulting in countless ruined orders I have to keep apologizing on 7-Elevens behalf to the customers. I have no desire to keep defending this store to the community and I will go out of my way to ensure this is no longer an official Ubereats or Doordash pickup location. I already did your survey at bit.ly/711reviews before writing this, if I get a generic response telling me to send in a review there then that's proof that whoever monitoring this account isn't accually reading these reviews and this location is just going to circle the drain even further until it finally gets shuts down one way or another. Good luck other drivers, you've been warned!
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January 2024 by Cynthia Peterson
Horrible experience! A good portion of the store and advertisement is devoted to coffee. Not one drop of regular coffee available at 6pm on a Friday night 1/5/24. The coffee machines didn’t work and the drip coffee pots were empty. I understand you might run out but the total dismissal and rude attitude by the clerks is the reason I am writing. If I were 7-11 I would not my name attached to this location or these employees!
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December 2023 by Christina Cantrell
Be sure that you pay attention when you're checking out! They charged me the wrong (higher) price for multiple objects. When I came to get my exchange corrected, they did not want to return the money and even had the gall to CURSE at me as I was leaving. Definitely shady folks.
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December 2023 by Joe Mama
These reviews are no joke.These are some of the rudest people I've ever met in my entire life.Bathrooms are absolutely disgusting and often out of toilet paper.Coffee machines frequently don't work.The food in the heater is constantly many many hours past its sell-by time. The only two times I've gotten food here, it was hard as a rock and they wouldn't take it back. Any other time I'm here, it's obvious the food is probably a health hazard.If literally any other 24-hour convenience store opened in this area, this place would go out of business immediately. I'm a local and it's my only option late at night.
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December 2023 by Ava McCain
they charged us 60 dollars for alto pods said they made a mistake and also said they were only 30 then proceeded to lie to us and said city tax bumped it up to 60. workers are terrible should be fired. would not recommend going there.
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December 2023 by Jordan cuffy
No customer service etiquette. I asked for a bag when the cashier was literally pulling out one for an UberEats order & he told me they have none as I’m watching him take one from the shelf. They’re rude and disrespectful. Convenience always comes with a cost I guess.
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November 2023 by randy block
8 coffee jugs and all empty. Asked if he would make some and told no. Seriously lucky I'm on company time or his bad attitude would be changed. Avoid this hole in the wall and go where they speak and understand english
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October 2023 by ryan davis
Night shift guy that's there in the morning is cool. But the day shift guys don't even speak English and r completely rude! They said my card was declined even thought I know I have money and they still took it out of my account! Hire Americans not indians that can't speak English one bit! Trash 711
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September 2023 by Ryan Shute
Can’t expect high quality service at gas stations but this was horrible. The guy spoke zero English and tried to sell me the wrong product 3 times. There was a giant line behind me so I just took what he was trying to give me. Took the person in front of me 3 minutes to get him to put the right amount of gas on the right pump.
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August 2023 by Steven LeCamu
7-eleven should drop this location or franchise owner…2/4 pumps down…cashiers don’t speak English…when trying to prepay they tried to give me lost credit cards and IDs instead??? When I said no, they said they can’t turn the pump on. I told them I will move to the working pump and prepay it…they just kept cutting me off saying “no,no”
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August 2023 by Scott Perry
Day I was there they were cash only, cashier barely spoke English. Breck needs a Kum & Go, would shut everyone else down.
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August 2023 by Yurika Diaz Bialowas
This convinience store is horrible, we arrived late to Breckenridge, Colorado and stopped here to buy some water. I asked if I could use the ladies washroom, he pointed to the back. The washrooms were dirty, there was no toilet paper, no soap and no hand disinfectant. I asked the attendant for toilet paper, he told me there is no more. I had to buy my own toilet paper to use the bathroom. There is more but I have no time.
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August 2023 by Diamond Family
Worst 7/11!!! My irresponsible husband left his money clip on the counter and by the time we got back it was gone. They said no one turned one in and they won’t watch cameras. They don’t even have a phone number that you can call. We drove back up from Denver for nothing. I’m surprised people there are so dishonest. For being a huge tourist stop people are really dishonest.
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August 2023 by Max Kirschner
Absolutely amazing. Exquisite cheap pizza, super nice staff, nice looks. The place to go in Breckenridge. Would rather go here then any other store.
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August 2023 by Adam Bialowas
Bathrooms were out of toilet paper and soap. Night guy wouldn't give any to wife or myself, found some on shelf, bought it to use.
