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February 2024 by Leah Ellison
Great shop! Epic Staff!
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February 2024 by joseph taylor
Matt was exceptional in his willingness and ability to help me with an equipment challenge I experienced while snowboarding at Breck today. He was able to replace a footpad and guide me to the right settings moving forward with my step on bindings.Thanks so much to all of the tremendous service people at Burton Breckenridge!
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February 2024 by Maddie Cowell - LilMissJeepHer
Employees here are rude
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December 2023 by Andre Griffiths
Great staff (I'm horrible with names, but all the staff was awesome). Customer service was great over the phone as the staff helped me narrow down the right gear for my first purchase. Staff was great when I got into town, and they walked me through 1st time setup. Staff was great again when my friend arrived in town and picked up their rental gear.Every single member of the staff was knowledgeable and friendly throughout the whole process.
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November 2023 by Mattia Zanotti
My short experience: entered, bought new brand step on, photon boots plus bindings (not too cheap i’d say) till here great experience BUT some weird error of fabric make them uncomfortable to ride, basically i have chattering and little clicks on both feet while riding. Conclusion: i bought them they don’t work as they should and they can’t do anything to help me ??
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October 2023 by Regan Green
Staff was helpful. Not a huge store but packed full of Goodies!!
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May 2023 by Bebe Oh
Disappointing. Small selection and unhelpful staff -- they treated me like I was invisible. Save yourself the time and shop online.
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April 2023 by Nio Cal
Walked in at 6:40ish PM today (3/19). At first, we didn’t see an employee, then finally long hair blonde dude employee showed up with his phone in his hand but didn’t bother to acknowledge us, my friend eventually said hi and he said hi back to her. Lazy employee went back behind the counter and continued to be on his phone the entire time, it was one of the most unwelcome retail experiences ever. Customers would expect a little more customer service in a tourist town like Breckenridge. Went to N Face across the street and it was completely different, visitors definitely have better places to spend their money.
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April 2023 by Caroline Briggs
My boyfriend was SO excited to check out the Step Ins now that they are at their third generation. Stephen took such good care of us. He really took the time to answer all of our questions and he was a joy to work with. Stephen went above and beyond and we deeply appreciate his elevated level of customer service. Shout out to the blonde gal as well this afternoon! Sorry we didn't get your name, but we will be seeing you guys again soon!
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March 2023 by Janet Burns
This is an amazing Burton store! The customer service and expert advice is unparalleled. Cody gave me advice on what Board to try and Steven tracked down the boots I wanted in my size. Thanks to both of them! I appreciate the great experience I had at their store.
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March 2023 by Antonio Calvin
Walked in at 6:40ish PM today (3/19). At first, we didn’t see an employee, then finally long hair blonde dude employee showed up with his phone in his hand but didn’t bother to acknowledge us, my friend eventually said hi and he said hi back to her. Lazy employee went back behind the counter and continued to be on his phone the entire time, it was one of the most unwelcome retail experiences ever. Customers would expect a little more customer service in a tourist town like Breckenridge. Went to N Face across the street and it was completely different, visitors definitely have better places to spend their money.
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March 2023 by Janet B.
I can't say enough good things about this shop, and Cody in particular. In January, I was on a demo rental board from them when I broke my ankle. They made a trip to the ER with my street shoes and took care of the rental gear. Don't know what I would've done without them as I was boarding alone and didn't have anyone to help me get my gear from the shop. Not only are these guys knowledgeable, but they're also very nice and efficient. Highly recommended!
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March 2023 by Anne S.
My son and I wanted to demo some boots and bindings and Cody and Stephen could not have been more helpful and knowledgeable.
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March 2023 by Sean T.
This is the worst Burton store I've ever been to. The staff there is extremely rude, no matter if your spending money there or not. I've been to a few stores and everyone is always friendly and knowledgeable. This gives Burton a bad name. The only person that was great is the guy who works in the rental department.
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December 2022 by William Burdick
Excellent customer care especially during crowded hours. Paul and Marco were very helpful. Thank you all very much.