Helly Hansen offers a positive shopping experience with friendly and knowledgeable staff who are dedicated to customer satisfaction. Reviews highlight exceptional service, with employees going above and beyond to assist shoppers. Customers have reported successful experiences with warranty claims, such as exchanging damaged jackets for new ones without hassle. Many appreciate the high-quality outdoor gear, including stylish and functional ski jackets and fleeces that fit well. The store's clearance deals also attract attention, with shoppers expressing a desire to explore more of these options. Overall, Helly Hansen is praised for its commitment to quality products and excellent customer service, making it a recommended destination for outdoor apparel.
Great customer service no matter who is there. Mattias, Mia, and others are very nice and know HH products well!
August 2025
Easy peasy. Needed a light jacket for my visit and the salesperson (Mia D) was low-key, no pressure, super helpful. Just let me look around, try on stuff and I am SO happy with my purchase. Well done, HH!
January 2025
Helly Hansen warranties are legit! This store swapped a 2 yr old jacket with broken zipper for a brand new jacket… free, no questions asked!! Amazing service!! Will never use another ski brand.
