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July 2023 by Lauren Todd
We came into Overland last week to try and fix a hat that had changed its shape and gone wonky. We were surprised to receive a completely new hat at no charge! Isaac and Kevin were the most helpful. Super nice. We are very pleased by our visit and will absolutely be back.
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March 2023 by Krystalyn Lowery
Excellent quality products & (if possible) even better customer service! I came in 10 minutes before closing (eek) and was having one heck of a day, the two women who were working were SO kind to me and so helpful with an exchange/return I had to make (just for an incorrect size issue on my end, the boots were amazing). Bought the Men’s Hubert Wool-Lined Waterproof Leather Boots, the boots were truly beautiful and also look like they would be great in the snow. Very high quality and they seem to be very sturdy, warm and durable! Nicole handled everything so well, even gave me her card and said she would take care of it all. Highly recommend Overland as a brand but even more I recommend this location. 5 star service, if Nicole reads this - thank you so much!!
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February 2023 by Jennifer G.
Amazing and beautiful product. Lovely staff and wonderful customer service. I have two coats from them and can't recommend them enough. I also have two pairs of boots that I couldn't make it through the winter without.
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January 2023 by Matthew Turpin
Absolutely love my sheepskin bomber jacket; I have a lot of nice jackets and this is the highest quality and most iconic. Excellent craftsmanship and high-end materials. Worth every penny!
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January 2023 by Jen R.
I returned a package from Christmas on the 27th via FedEx. I had to chase down my refund today - a full week later. The woman at the store in Breckenridge couldn't find the package I'd returned - causing me a lot of anxiety. It was only because I had someone on the customer service chat from the main company that I got my refund.
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December 2022 by Leeroy Wolphagen
Very nice selection in all but then I noticed the price tag on most of their stuff and way blown away. Very expensive price tags. Maybe someday when I with the lotto I'll make a trip to this particular store
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October 2022 by LittleWolf Movement
4th time in this store, 4th time buying something as well .The staff are great peopleI recommend going in and checking out the place !!
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May 2022 by E K
Nice shop - lots of choices.
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April 2022 by R Whitney
This is a really cool store. Hard to explain, but GO IN THERE!!! There is something for everyone!!! SMELLS WONDERFUL!Inventory is EVERYTHING to keep you WARM. Very mountain GLAM!!!STAFF IS ABSOLUTEY HAPPY TO BE AT WORK!!!I love this place!!!
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March 2022 by Joe Nash
This company, with outrageously priced & lackluster appearance, enjoys bullying smaller companies that have similar words on their products. Ive notified Jeep of your use of "Overland" in your products as they have an Overland line vehicle and your product may tarnish the Jeep name. Be on the lookout for a cease and desist letter from them. If you support small businesses, I suggest you stay away from this one as they are going down a list and harrasing them.
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March 2022 by Brenda Kathleen Boyle
I went out on a personal whim to congratulate myself for work well done and I went farther, as far as expenditure, than usually. I bought this motorcycle jacket and love it! Because I knew it was returnable and refundable I went ahead and just took a chance! I am very glad that I did. $470 for anything is a little bit too much money if you think about it in one way. However, if you really love some thing and you wear it all the time and it lasts for a long time, that’s an investment! I love my new jacket! It was worth every penny and I know I will enjoy it for many years to come.
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February 2022 by Victoria H.
Beautiful product, crabby service. The two women working in the store were passive aggressive when we walked in and both had bad attitudes even after we purchased something. Cheer up!
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October 2021 by Chris Pearce
I’ve never met people in customer service more rude. Walked in to their store and they had not one customer. Had been shopping all day and walked in with bags in both hands. Was never acknowledged by the woman at the register or the man that was working with her. Must have spent 10 to 15 minutes in the store. I then said thank you on the way out and no reply what so ever. The store has nice things but it won’t make it much longer if this is the approach they take from a customer service stand point.
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June 2021 by David M
These guys are not cheap but they have quality goods. The leather jackets were very nice and they had some really nice tanned buffalo and sheep hydes. The gentleman that helped me was very knowledgeable and professional.
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January 2021 by john swartz
They tricked me when I return the merchant. be careful when purchasing stuff from them
