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January 2024 by O AMI
I got customized inserts. Michael was great and very attentive to my needs. I am happy with the results. Overall great experience.
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November 2023 by Brian Arant
A lot of attention to detail. They take the time to get you the perfect fitting boot. They aren't cheap but you get what you pay for.
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April 2023 by Russell Brown
I have lived in Vail now for over 10 years and have always referred my friends and guests to Surefoot after my girlfriend had a good experience many years ago. Unfortunately a lot has changed since then and good employees are difficult to come by. My latest experience at Surefoot was one of the worst retail experiences I have ever had.After getting new footbeds for my snowboard boots I returned with three of my guests, all interested in new boots. While waiting for my friends to be fitted one of the employees learned I was a snowboarded and began to personally attack me. Instead of engaging with this employee we quickly left and will never return even though my footpads need adjusting.I have experienced bigoted skiers before but never in a retail environment. This place thinks discrimination is funny and talking down to customers is okay. There are many options in the valley to get your boots fitted. We ended up at Boot Mechanics in Avon.
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March 2023 by Capt Mrgn
Just want to take a moment to thank the staff at Surefoot Breckenridge. The ski boots I purchased there are the best boots I've ever had. Thanks to Robert for the boot recommendation and making the fitting process effortless. Thanks to Max for the quick, easy, effective left boot inner ankle adjustment that was needed. I feel like I have a partner on the slopes now just in case I need any adjustments in the future.
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March 2023 by Captain M.
Just want to take a moment to thank the staff at Surefoot Breckenridge. The ski boots I purchased there are the best boots I've ever had. Thanks to Robert for the boot recommendation and making the fitting process effortless. Thanks to Max for the quick, easy, effective left boot inner ankle adjustment that was needed. I feel like I have a partner on the slopes now just in case I need any adjustments in the future.
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March 2023 by 954captm
Just want to take a moment to thank the staff at Surefoot Breckenridge. The ski boots I purchased there in March 2023 are the best boots I've ever had. Thanks to Robert for the boot recommendation and making the fitting process effortless. Thanks to Max for the quick, easy, effective left boot inner ankle adjustment that was needed. I feel like I have a partner on the slopes now just in case I need any adjustments in the future.
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March 2023 by Drew “seabass070107” Martin
I visited the Breckenridge store on Friday after only being able to ski for about 1.5 hours on Thursday because of the pain my boots were causing my feet. Rob was able to make some adjustments to my boots in about 45 minutes and gave me the ability to ski all day on Saturday with my friends and family! Thank you for the great customer service from the whole team at Surefoot!
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February 2023 by Spencer Pitcher
Phenomenal experience!! Max was excellent at taking care of me. I had a boot that was too narrow for me and I took it in right before closing and had it ready to go for me early the next day for a comfortable day skiing!
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February 2023 by Snapper Schomaker
Absolute awesomeness! I needed new boots. Max answered the phone, helped me through all my questions,. We set an appointment, and he built me my custom boots. Thank You!
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February 2023 by Clare Hunter
This is the second time I have had boots from Breckinridge. My first pair needed a lot of adjustments due to my feet issues so was expecting to have similar issues this time. Oliver was great and after a very straightforward process, I was fitted with boots with custom liners and heaters. Was not expecting to need new insoles but this was recommended and although I had not wanted to spend this extra, I am very glad I did. I have now skied for 10 days with the boots and no further adjustments have been needed - first time that has happened. Really pleased with the comfort and performance of the boots and would recommend this store for the knowledge and service I received.
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February 2023 by Neil Maxwell
I took my 10 year + boots in that were hurting after a few days on the hill. These guys hooked me up by making them more comfortable and after today on the hill my feet are feeling great. I appreciate you guys!
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February 2023 by Richard O.
Went in yesterday to find out if surefoot was going to work for my boots, the salesman was extremely rude and wouldn't answer any questions. Walked out after 5 minutes. Not worth my time or money.
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February 2023 by Dr. Scott C.
Hey Surefoot Breckinridge is my new favorite Surefoot location. Everyone here is very confident and knowledgeable about boot fitting. Went here yesterday and went for it All, Custom footbeds, Custom liner, and new boots! I had Mike as my boot fitter and he was excellent! The Surefoot process has advanced since my 1st pair I bought in 2015! Awesome experience here with Mike!! Easy 5 Stars !!
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January 2023 by Billy B.
I've been skiing for 40+ years and these boots are amazing. Total game changer! Lengthy process but well worth it.
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January 2023 by Alex Zink
Rob was awesome, first pair of boots I’ve had that fit with no question, employee help was seamless. Best in town.
