Underground Snowboards is a highly regarded snowboard shop known for its excellent customer service and knowledgeable staff. Customers consistently praise the team for their helpfulness and expertise in addressing various snowboarding needs. Whether it’s heat molding boots, repairing bindings, or finding the right gear, the staff is dedicated to ensuring a positive experience. The shop is well-stocked with high-quality equipment, making it a favorite among long-time snowboarders. Many customers have shared their satisfaction with quick repairs, like fixing BOA boots in under 15 minutes at reasonable prices. Shoppers appreciate the personalized attention they receive, with staff taking the time to understand individual riding styles and preferences. Visitors leave feeling confident in their new gear, often remarking on the shop's welcoming atmosphere and the staff's commitment to customer satisfaction. Overall, Underground Snowboards is celebrated for its impressive selection, exceptional service, and a strong community focus, making it a go-to destination for snowboarding enthusiasts.
Andy was extremely helpful with placing an order for a snowboard.
March 2024
Love the shop. Atmosphere and staff are great. Leyan rocks! Thanks for getting me back on the slopes.
March 2024
Excellent customer service! I took my boots to Underground Snowboards to get them heat molded and to look for a toe buckle to repair my bindings. Kylar was super helpful and very knowledgeable! He took care of me and made sure everything was right. I will definitely be back for any snowboarding needs.
