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March 2024 by Mary Ebel
Fast and friendly service
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February 2024 by Sara Paynter
Best Customer Service!
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December 2023 by NP
Very poor customer service... Printed one black and white page and the guy charges me $7.00 because we emailed it to him and he had to spend 30 seconds printing it. When I asked him why it cost so much he literally told me, " my time is worth a lot of money". Classic demeaning self entitled young guy that obviously has no skin in the game, and doesn't care about the customers that keep him employed. On top of that, they were talking about some party when I walked in so, obviously this guy doesn't take his job very seriously. If I owned the business I would fire him right away. Tall medium length brown hair guy.
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December 2023 by M P
Horrible customer service! Very taken back by the tall red headed man working behind the counter. Poor attitude every time I go there. He took my happy return and said I’ll put this garbage in this bag. I said excuse me? He said most of these items never get resold and just get thrown away. Not very bright if you ask me. I guess that’s why he’s working there. Better customer service goes a long way.
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December 2023 by Lisa Velte
I have been using the Breck UPS store for over 12 years and have had consistently excellent service. It is so refreshing to know your mail and packages will be where they are supposed to be and go without hassle Couldn’t recommend this place more especially up in mountains
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December 2023 by Aaron Paul Low
Idk who these bad reviews are from. This is the best UPS store in the country. Best staff by far.
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November 2023 by A B
I just noticed the surprising number of negative reviews for this UPS store and decided to post one myself, not that UPS stores really need reviews, it is a service that most of us use and need regardless of how friendly they are. I have used this UPS store, and had a PO box here for most of the last 11 years and I can't express strongly enough how wonderful everyone I have ever encountered here has been - all are very friendly and helpful!
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November 2023 by Amy Banta
I just noticed the surprising number of negative reviews for this UPS store and decided to post one myself, not that UPS stores really need reviews, it is a service that most of us use and need regardless of how friendly they are. I have used this UPS store, and had a PO box here for most of the last 11 years and I can't express strongly enough how wonderful everyone I have ever encountered here has been - all are very friendly and helpful!
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October 2023 by David Burns
Service from the staff was excellent, but the owner was having a bad morning and was taking it out on his staff in front of customers …very rude. When I said something to him about it he said I should leave him a review…so I am. He was also rude to his next customer when she tried to use a check.
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August 2023 by Mary Frances W.
They are super friendly and sweet. Always willing to give you a helping hand. I highly recommend this business for packages, shipping and mail service!
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February 2023 by Catherine Adcock
This place is great. They handle everything for me and are so helpful with mail and packages.
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December 2022 by Nicole Rosales Dollar
We love and appreciate our UPS box location! We own a business in town and frequently get packages sent to this store and they are nothing but friendly, quick, and professional.
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December 2022 by Christine Weldon
Amazing people, great store and great service. This location deals with a huge volume as does a wonderful job.
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December 2022 by Preston Boyd
UPS doesn’t provide vehicles to drive in the snow. It’s been 3 days since my packages were suppose to arrive and I have seen the truck turning around and not going up to houses on boreas pass.
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November 2022 by Elsa V.
This is my second review of this business. The service I have received for a little over 2 years has been flawless. We have never lost a package or have any issues with correspondence. This UPS store is key in the community, the owners and staff are very appreciated. it surprises me to see some reviews are not favorable. All I see is their effort to always be there for their customers, be fast and efficient; and recently they moved to a bigger space in order to be able to assist more customers and grow as a business. Remember that working with the public is not always an easy task, so please be considerate. i would give this business more than 5 stars, THEY DESERVE them for their efficiency, friendliness, unparalleled customer service and tireless work. I look forward to many years of customer-business relationship with the UPS store 1686 in Breckenridge, Colorado. - Elsa
