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March 2024 by Pilar Vasquez
Very good service, and friendly.
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March 2024 by Jake from Real Estate
This is the third time I’ve been to this one, and no issues at all! We filled out a reservation online and did the paperwork online as well so that made things very smooth and I was able to get in as soon as I walked in the door. The staff was very professional, as well as the doctor and I would highly recommend these people in this office for your glasses or contacts needs. I was very happy and satisfied with the service here to rebut the negative comments and situations.
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March 2024 by Jenny Turley
They are always ready to help. They have collected their payment from the insurance co. I have not paid a cent for all they have done for me. I would give them 5 stars.
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January 2024 by iEllis
Worst communicators!!! They have an attitude problem and have no form of communication!! Talked to one of them and another person told me something completely different leaving me confused and upset!! DO NOT GO HERE IF YOU WANT GOOD COMMUNICATION AND RESPONSIBLE PEOPLE. Also the doctor with the brown hair and glasses has to be the rudest person ever laughing at customers for their poor communication skills!! Also ridiculous prices
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December 2023 by Stephanie Downare
Edie helped fix both pairs of my glasses.Lost nose piece on one ( She replaced both) look just like new! She also was do kind and helpful with my second pair as they kept sliding off my face. She wasn’t rude but so kind and took time in helping me!
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December 2023 by C P
Unless you are Hispanic or you ask for help you are not greeted. Looked around for a few minutes and no one even ask if I needed anything. Guy walks in after me and is greeted .Hispanic guy coincidence probably not . You need better employees at this store I left without ordering glasses.
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December 2023 by Faith y Misael
My first time here and I had an excellent experience. Everyone is really nice and helpful. Dr. Howard explained everything really well and answered all my questions. The girl that helped me, Natty, was really informative. She explained all the add ons I can get and the cost of each for my glasses. I recommend this place.
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December 2023 by Daniel Martinez
Made an appointment for the weekend. Drove all the way from DU area, was a little over 10 minutes late and they turned me away. Never was any grace period mentioned etc or I'd have called/not driven over 40 miles if provided proper communication. I'm going to see if I can find the same frames anywhere else.
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December 2023 by Kaitlyn Dietz
I had a really rough morning and broke one of my pairs of glasses beyond repair. I had issues with my 2nd pair cause the screws kept falling out. These guys took my 2nd pair and fixed them for me no problem. They were absolute life savers today. Thank you so much guys!!!
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October 2023 by Eve Modz
DO NOT GET CONTACT LENSES HERE.Specifically if you need a special custom fit or have a complex prescription. I wasted $400+ on some I'll fitting lenses that I had to wait MONTHS for. I'm mostly upset over the fact that they did not call me when they received the delivery of my order. I had to call up myself and ask for an update on my order because it was taking too long. I think they have decent deals on glasses if you need them adjusted on a physical facility. However, I rather visit a facility that actually communicates with me about my HEALTH.
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October 2023 by allie quam
Not helpful at all. I’m so glad you didn’t run my insurance just to have to refund it and now I’m having to go to another eye doctor to get samples to get me through till the money is back on my card to order my contacts… from a different eye doctor…
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October 2023 by Vickie Pennington
Glasses are great, however, the associate that fitted my glasses, was rude and did not adjust them properly, walked away as to dismiss me. I left then called a supervisor to complain. Went back in again same day, 5 minutes later, for the supervisor to adjust them correctly. Be careful who you get to adjust the glasses, was very disappointed and angry with my service.
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October 2023 by Dr. Jaime Brower
I did my eye exam and then they told me that I had to buy glasses from them as they would not put new lenses in the frames that I already had. Feels like a scam. They should tell people this before they come in for the eye exam.
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September 2023 by Darla
Average, the exam was fine. Not much of a selection for frames and it wasn't the greatest experience. I ended up not purchasing my frames with them.
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September 2023 by Towers Travis
Me and my wife love our glasses and the staff was amazing. The whole process went perfect.
