-
January 2024 by Cheryl Gamel
Very impressed with this business! Richard was so helpful, courteous, professional and knowledgeable! Got me in within a day, was right on time with my appointment and the whole process was very smooth and affordable! Definitely a go to place for me
-
January 2024 by RICHARD Maul
I made appointments for two vehicles. We were told it would take 30 minutes to complete. The vehicles went into the work bays about 15 minutes after scheduled time which is not bad. When we got back after 45 minutes the vehicles were not finished yet and no one was working on them. The oil change took about an hour and the other an oil change and radiator flush took 90 minutes. Again we didn't get any updates until we asked. No sense of urgency to get us back on our way. This is the worst service I have had at this location. I have been taking my three vehicles there for 5 years. What has happened to the service was used to?
-
January 2024 by Megan Garcia Otero,CNE,MRP,SRS
I had am awesome experience here! I'm very thankful to Richard, he got my BMW X4 in the same day. Called and updated me. He was simply wonderful to work with! I highly recommend this location and will return! Thank you Richard ?Best service I've had in a long time! Better than the dealer!
-
January 2024 by Blia Yang
I've always had bad experiences with Brakes Plus. I've been to the one in Brighton and in Greeley. I got my Brake pads replaced in Brighton. They kept changing the price and when I said the price was wrong they pretended (like every other time) that they messed up on the price and dilly dally pressed a few buttons to make it a little bit lower without any fact checking. In Brighton and Greeley I was give a quote on the phone, then before the service, then after the service. All completely different amounts each time. After this service in Brighton I still heard grinding and making noises.So I went to Greeley to check the brakes. they said it was perfectly fine and piled on more issues that my car had that I needed to pay for. It cost me 400 dollars when the price is supposed to be 129.99 for the simple service I wanted. They added on things to do just to milk my money. So they do my brakes and I go to Autotailor for a winter safety inspection through Triple A.Autotailor heard the brakes and the grinding and talked to me about it. I went to Brakes plus 2 times to get my brakes checked and they said there was nothing wrong. They also changed the price one me numerous times and acted like "oops." The brakes plus chain shops are a joke. I spent about 800 dollars on the brakes and CV axle repair they said I needed. Now I might need to get new brakes because Brakes Plus cheated me out of my money and I will go to a different mechanic. I want my time and money back. I am so disappointed. I posted this review for Greeley and believe Brighton where I had my brakes done also deserve a bad review.***Update*** they fixed the problem but I will not go there again. It's obvious they take advantage of people. It was not a good experience.
-
January 2024 by Serena Becker
Well, I guess I am lucky to be alive. I knew it had an issue when I was pulling out of a parking lot and my whole wheel went really wonky and the tires were being funny and didn’t wanna steer correctly and now I know why and thank God, it wasn’t on the freeway when that happened and it possibly come all the way off because I don’t know if I would’ve made it. So blessed to have found an honest shop who showed me everything that was wrong I had it towed there this morning. They haven’t fixed it yet but I do believe they’re going to do amazing. I will let you guys know when I know. The mechanic that worked on it prior they say must not have tightened that bolt and now it is completely worn out on both sides but obviously this is on the driver side and it was much worse. Thank you Chuck! Your the best. P.S ask for Chuck.
-
January 2024 by Catherine Pike
Richard & the front desk staff are always friendly, kind, and welcoming! Grateful for their lifetime warranty on brakes—it’s saved me significantly, considering my commute & how much I’m on the road. Additionally, I recently received a postcard for a FREE oil change from this store, and that is almost unheard of IMO. Thankful for this place & their people.
-
December 2023 by Mellissa Vega
I recently had a fantastic experience at Brakes Plus, where Richard provided exceptional customer service. He swiftly took care of my Chevy Cruze, ensuring a quick turnaround, all while maintaining a friendly and active attitude. Highly recommend!
-
December 2023 by Janet Jorgensen
Richard and staff was wonderful. I had my brakes checked and they still had good life left on them. Recommended to recheck in 3 months. I appreciate the honesty. Will be back for them to reinspect in April.
-
December 2023 by Josh Gunn
Had another great experience here at brakes plus! I took my wife’s vehicle here to get her brakes done and they were so quick and reliable with their work. I also took my car in for an alignment and couldn’t believe the professionalism and again quickness of brakes plus. Richard was very helpful over the phone when it came to scheduling and he was friendly in person. I highly recommend taking your vehicle here to get more than just brakes done. They are very honest and detailed with their work
-
November 2023 by Erin D
I had a wonderful experience here! I had a repair needed on my car and was able to get an appointment the same day. Richard helped me and kept me updated throughout the whole process. I’ll definitely come back for any car problems I have in the future
-
November 2023 by Katherine Huerta
I get nervous taking my car in anywhere, but I needed to have the breaks checked. I decided to give Breaks Plus in Brighton a try. I stopped by, Juan helped me, he answered my questions and was very professional and polite. He kept me informed of what the techs needed me to know. I really appreciated his honesty from scheduling the appointment through the actual service. The service techs did a great job. The people, communication, service, and integrity are great here. I felt the price was fair, and I'm happy with the result. I'm glad I decided to give them a try. Thank you, Brighton Breaks Plus Team! Keep up the good work.
-
November 2023 by Scott Campbell
This place is great. I was driving around in my work truck and the brakes started squealing unbelievably bad. I was able to make it to this place. They inspected my brakes and nothing major was wrong. They just reset some brackets that are holding my brakes in place and fix the problem. Didn’t try to sell me on anything I didn’t need I would highly recommend this place. Juan was awesome.Services: General repairs & maintenance
-
October 2023 by Shea Stoeckig
They did a good job with my oil change. They were great about getting the oil filter my car needed overnight delivered, since they didn't have it on hand. I really appreciated the honesty and friendliness. I will definitely be going back again.Services: Auto maintenance
-
October 2023 by Alyssa Noelani
I love the Praire Center Breaks Plus, and have been coming here since I moved to Reunion last year. They've helped me out with a few oil changes and a tie rod replacement. They're easy to communicate with, straightforward and fair with pricing and services, and get my car in and out in a reasonable time. Fran helped check me in today, and her friendly service created a lovely and personable atmosphere. The technicians are always kind and helpful. 10/10 customer service and pricing. I recommend this location to everyone I talk to.
-
October 2023 by Kayla Tuite
My son got a flat tire and in the process of changing it, a couple of lug bolts snapped. They were able to get the car in the same day and replace 4 of the bolts and nuts for a fair price. Will definitely use again!
