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July 2024 by Luke Ingraham
If you can help it don't get their internet service! Always in and out!
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June 2024 by Christopher Allen
If you want to deal with the worst customer service out there I think this is it
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June 2024 by Chad Sudbrack
Service is so poor, I struggled to load the Internet and leave this review. Entire work life is dependent upon good wifi, I pay for the top shelf speed, and router just turns off randomly. Use anyone else if possible.
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June 2024 by Steve Ages
Very helpful!
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June 2024 by Justin McLaren
Unorganized. Miscommunication. Just straight up TRASH. Employees are not much help. And they laugh and smirk, when there is YET another issue with their SERVICE. I was warned not to use xfinity in this area. Due to the lack of customer care. I should’ve listened. Lesson learned.
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February 2024 by Jace Sanchez
Thank you for being so awful where we decided to cancel all of our services with you!
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February 2024 by stacey ballerstein
Terrible customer service. Unwillingness to help or correct problems as simple as an address change. Not one custome in the store. Just two employees sitting around.
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December 2023 by Hannah Bella Sera
Internet goes out every. single. day. I realize this isn't one-person's fault, but when your internet goes out every single day, multiple times a day for months on end and you work from home, it becomes a huge issue that needs to be resolved. They also charged me for internet + cable when I specifically told them I don't use cable. I'll be switching internet providers as soon as Allo fiber is installed, don't waste your time and sanity with Xfinity's wifi.
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November 2023 by Bianca Lovato
Probably one of the worst customer services for Comcast. There was a young lady there and she is the only reason we keep our cable. The guy there who was checking in customer , defiantly needs training on customer service. All he could do was basically tell us they did not need pur service to keep his job. He started our service and then transferred us to someone else due to his lack off customer service. Well we canceled our cable and I'll start shopping around. Terrible customer service, he even made a comment his other person would be in trouble for trying to help us keep our services. Well you got your wish you lost us as a customer. Over 10 years and never one late bill.
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November 2023 by Jay S
Rudest, laziest employee ever!!! Went in this morning for help. Flat out told me could not help me! Was not even interested in hearing about my issues! 2 lazy guys just sitting there doing nothing to assist in any way!! Comcast can get …… Calling century link!!! Never again Comcast!!!!
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November 2023 by Javier Pastorino
Double check everything they say, as they tell you something and later they say that the system says something different and you’re screwed. Worst customer service.
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November 2023 by Cheryl Frye
Customer service at this location is terrible. Employees eating and watching games or movies making customer's wait. Poor customer service and attitudes!
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October 2023 by Nameless
I've only been to this location to return some equipment after upgrades had been shipped to my house. They had a hard time showing the flex box as retuned. Elizabeth Y. did follow up with an email confirming that she got it figured out and attached a scan of the receipt. I was in and out pretty quickly.
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October 2023 by M M
Came in and was told I would be helped and after waiting 30 minutes another customer comes in and gets help after a few minutes. I was completely skipped and ignored. Still waiting.
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September 2023 by Alexander Stewart
Came in with an issue, they resolved it. They don't manage billing though. I was able to swap a cell line over in no time. They had sims on hand. Thanks
