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March 2024 by Elizabeth W.
I transferred all 9 of my scripts from Walgreens to this CVS and they are outstanding. They take the time with each individual and for me, that was quite a task. I had some I wanted to bill insurance on and some I wanted to use goodRX on and this young man was nice, pleasant, and very understanding. Didn't rush me and made sure I knew the exact price of each one before I decided which way to go. It's worth standing in line here because I'm not treated with disrespect or like a junkie like I was at Walgreens. AND, the best part, my scripts are ready in record time, like under an hour, unlike waiting literal days for Walgreens to fill. Go here!
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February 2024 by Rachel A
The two girls working the night shift tonight were amazing! No Walgreens was able to order my birth control and they helped me out immediately. Thank you!
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January 2024 by Larry Higdon
Rarely have insulin in stock. Then they make you call all the other CVS to find it.
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January 2024 by Edith Hamilton
CVS Northfield Target. Can never find my perscription. Always has so stupid excuse as to why it's not there. Someone already picked it up but they don't know who. . It wasn't sent. I haven't gotten meds from them in 6 months. My meds are Cancer Meds, they should be locked in a cabinet till you Pic them up. And be signed for. Very rude and unprofessional! Can't be trusted if your life depends on your meds.
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October 2023 by Lacey M.
It's seems like everyone who works here is grumpy and mean. One of the workers literally yelled at me on the phone. I was asking a simple question and she said they could not help me and to go to Walmart lol. Will be switching pharmacies...
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October 2023 by Kyle Schmidt
The absolute worst customer experience I’ve ever had. I apparently showed up 5 minutes before they close the entire pharmacy for lunch. The lady was re-billing my prescription when other pharmacy workers started walking out. As I was still checking out they start closing the gate behind the registers. At the same time the pharmacist just walks out. The lady checking me out noticed the gate closing behind her and quickly takes my prescription on the counter and puts it back in the bins just before the gate it closes, then tells me they are closed for lunch and to come back later when they reopen. I live 20 miles away from this pharmacy. What a horrible policy and managed pharmacy. These employees must be part of a union or something. I have a solution for you CVS, here’s how to handle this situation everyday going forward. “Hi everyone, we close in 5 minutes for lunch, we are going to cut the line off here but can take care of those who have been waiting. We’ll reopen at X:XX. Thank you”
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July 2023 by Sheri Beeson
Convenient as we live close by. Doesn't have the customer service an independent pharmacy usually has but pretty good for a "chain" pharmacy. Usually can get in and out fairly quickly.
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July 2023 by Chad Medina
I’ve been going to this pharmacy for over 2 years with no issues, until recently. The new pharmacist Reyna took over. She cut me off my Xanax after I’ve been on this medication for over 15yrs. She did this the day before I was due for a refill. Her initial complaint was I was seeing an out of state doctor “ for over 15 years.” She informed me I would need to find a doctor here in Colorado as my doctor of over 15 years retired. Respectfully I complied. When the new doctor continued to prescribe the same medications I’ve been taking for over 15 years, she simply said we are not going to fill form this provider any longer. She essentially cut me off my daily meds at a moments notice. How can you cut someone off a medication they have been on for years. Had I not been able to get a refill I could have gone through serious withdrawal.and could have possibly died. It’s obvious this pharmacist choose the wrong career. She’s not comfortable filling controlled substances. Do not rely on this pharmacy to fulfill your needs. Will be filing a complaint with the state against her. Beware to those who take controlled substances, this pharmacist will cut you off at a moments notice and could potentially harm your health.
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July 2023 by Nola Cothren
The kindness shown by the ladies that helped us after my daughter forgot her meds in oklahoma will not be forgotten!! Thank you so much!!! I was so afraid of the reaction we would get, an they was nothing but very kind an concerned!! You ladies are truly amazing. Thank you for being awesome!!
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July 2023 by Chelse Song
Staff were unhelpful when I was told that my medication would be ready for pickup at 3; got there at 4:45 and they said "oh sometimes the system doesn't know that refill isn't available". Then why use a system at all? I get that it's not their fault, but they didn't offer a solution at all, just shrugged and told me what they couldn't do. Will not be returning.
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July 2023 by Cole Duke
Worst communication of all time. This particular location has an awful pharmacist and mgmt. Absolutely worst experience ive had with almost any company ever. Also, they do not answer the phone… just to make it even harder to do business with them.
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June 2023 by Tanya Turitto
CVS in Brighton continuously let’s me down. From a specific employee being borderline cruel (telling me I don’t need a med which was prescribed by my dr for a very traumatic reason) to another incompetently charging us for all refills of a medicine (after telling them we only want one filled.)I’ve never had such a bad experience with a pharmacy and will be moving to another.
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May 2023 by Kaitlyn Marshall
The person I talked to was very friendly and helpful! Answered all my questions without any issues! Thanks!
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May 2023 by S Miller777
Horrible customer service! Very rude, not helpful in anyway and make you feel bad for even needing anything from them. Was a huge problem that I didn't know my surgeon sent the script to the hospital instead of there and was ridiculed! Will NEVER use them again!
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February 2023 by Bradley Gaetano Frese-Ranno
I love this group of people at this location. It always feels like a hometown pharmacy. Vanessa and Kathy are always so friendly and helpful. Nice to see friendly smiles.