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March 2023 by Xuan Liao
The worst tax filing experience of my life, the tax pro I worked with didn't know how to answer 80% of my questions, she could only enter data from my paperwork to the JH tax software based on automatic prompts, but when asked questions she said she's not an accountant and JH does not have any accountants on staff. They offer terrible customer service both online and by phone. It is not cheaper than working with an accountant either. I could have done the exact same job myself via TurboTax and it would have been much more accurate, cheaper, and faster. I wasted 2 weeks of my life trying to file taxes in person at their location, each visit taking ~2-3hrs, just to walk away realizing she filed my taxes completely wrong (I am married and she filed my taxes as single, despite me giving her all of my husband's information, among many many other mistakes made) and had to be on a customer support call for 2hrs to request another appointment with a senior tax pro to amend my taxes in a location that is an hour plus away from me. Lesson learned.
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April 2021 by dracus6977 s
The lady i dealt with was very polite and very professional
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April 2020 by Linda Hanson
Great service and handled quickly and professionally. Jennifer explained everything and I needed a lot of explanation! I will definitely return next year.
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April 2020 by Sherri Pruitt-Eyster
Jennifer Williams have excellent service two years in a row and was extremely familiar with tax laws including moving from another state, death tax and retirement tax laws.
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April 2020 by Bill Vance
This was my first year using Jackson Hewitt, but Jennifer's professional attitude and work will bring me back next year, for sure.
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March 2020 by Jennifer Hernandez
This is my second year going to this location for my taxes. I am very happy and satisfied with the service provided by Jennifer Williams. Make sure to go see her. She’s absolutely a great tax agent to work with and super patient and detailed.
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February 2020 by Elisabet Wynnter
Great service by Jennifer. She helped me sort out a never ending FAFSA frustration. She was very knowledgeable and helpful.
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February 2020 by Mario Torres
Made a last minute appointment with Jennifer she has done my taxes for the last couple years she is so nice in professional. She made it easy and fast to do my taxes again this year . I’m glad she was there again this year I’m definitely going to her next year !! You made life a lil easy for that a big thank you and your awesome we had a good experience with you
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February 2020 by salina mosley
Jennifer was very professional and patience with preparing my 2019 taxes. The service I have had has been great.
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February 2020 by Terry Lester
Great service! Ask for Jennifer!!
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January 2020 by Michael Guerra
Ryan dressler.is the best tax person I've ever had.100 stars for him. I thank you and so dose my family. he's a real person.one of the few good people left in Colorado
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February 2019 by Bella Bree
The lady that helped with my taxes was very professional, kind, and personable. She made the process quick and easy for me. I've been using Jackson Hewitt since I was 18. I'm 27 now and will not use any other place. I've ALWAYS been satisfied with my tax returns.
