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June 2023 by Rex Dunham
The best service and a day out.The only problem with Brighton Colorado and this location is there isn't a movie ?? theater ?
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May 2023 by Tony Clapper
About 1/3 of the store is blocked off. Cannot buy merchandise if it is sitting in a warehouse. Poor visibility from the street. Not a great selection. Closes at 7pm! They are not striving to bring in shoppers. The advantage of a store is you can see feel and touch the product. Are all JCP's like this now. Another case of upper management not knowing how to run a business. When they fail they'll blame the Internet.
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March 2023 by Beverly Perry
I was there for the salon. What a wonderful experience. Alexia was professional and had a great personality. I definitely will be back. Thank you.
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March 2023 by Kevin Farthing
Great sales, but full price stuff next to sale stuff. Both same type maybe different color on same rack or shelves.
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March 2023 by Ryan Bouque
Damn near $200 For a belt, package of underwear and a pair of jeans. Shoe selection was the worst. I'm officially done with JCPenney. Over priced everything!
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January 2023 by Janelle Sack
Was able to find a dress for my grandpa's funeral. Wasn't easy, but found one that wasn't revealing and looked very nice. Cashier was super nice and took very little time to check out.
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January 2023 by Tim Kerstiens
Selection was ok. Store had more employees than customers. Felt like I had the whole place to myself. Lovely lol
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January 2023 by Roni Secord
So far to have to go to a JCPenney store and it wasn't very busy. Good deals on clothing and great that we found some curtains finally.
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December 2022 by David Skretta
Got a great deal on a few items. Went in, no one was in line. After we got in, the line was to the end of Customer Service. Associates jumped in to help people out, we as impressed as most places that I have been to recently, don't want to help!
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December 2022 by Stephanie Perriello
Love JCPenney's! Clean store and helpful staff! Definitely a great stop for shopping for the whole family!
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December 2022 by Darlene Lopez
The two women Mckaila and Tiyanna were awesome! As soon as l walked in the store they were so helpful, friendly and kind. I needed help paying my bill and the lines we so long they had me come to a different counter and assisted me ASAP. Smiling and friendly even on black Friday around 5:00 pm they took care of me and my husband. PLEASE thank them. They were AMAZING! Thanks so much?
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December 2022 by liz Pinon
Horrible customer service I felt completely ignored! Tried to exchange couple of rings a bought for my daughter on line (too big) and the woman kept asking for my receipt and refused to help me , called the manager I showed my online receipt but he wanted some tag on one of the rings and told me the ring came in only that size but in the app I had the option to chose a size and had no tag on the ring ! So they were just unwilling to exchange I graved the rings and left the store ! Will not be going back ever again !
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April 2022 by Samreen Raheel
Always Find Great deals and Heather Is a GEM ?? she always help me to find best deal. She is so kind and helpful. Heather is a reason I always go to JCP at Brighton. ⭐️⭐️⭐️⭐️⭐️
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April 2022 by Lisa Pederson
Heather is such a Wonderful, Kind and Rare person. Heather was smiling through her mask the whole time she was helping me. There needs to be more people like Heather in this world. Thank you so very much for everything. If ever you need a smile or just a kind Hello please go and see her. There is not really any place to give a good review through the survey online.
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April 2022 by Stella Houston
Great department store that cater a lot of affordable items. Well arranged and clean area. People here were nice helpful.