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April 2024 by Ashley Chavez
KFC's mission statement:At KFC, we have a passion for food, and serve it with pride. We believe that you should come to work as the best version of yourself and treat every guest like a friend. And it’s our job to ensure that every guest leaves happy.Has anyone ever felt they serve with pride? Do you ever leave feeling like a friend?Why do I have to go in and wait 15 minutes for my mobile order (which I ordered at home before coming) when there is literally no one behind me in the drive thru and only one person in the lobby also just sitting here waiting?Nothing against the workers here in Brighton they didn't say much. Neither friendly nor were they rude. I think it's just the restaurant chain as a whole.
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April 2024 by Marilu Diaz
Terrible service, you wait 30 to 40 minutes after your order and what they sell you is salty. I used a phone order 15 minutes before and I arrived and I still had to wait a long time and what I received was absolutely salty. The potatoes were pure salt and The chicken was old, I didn't understand why it took so long, horrible.
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March 2024 by KENSHETTA JENKINS
Great Food..Horrible Customer Service!
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March 2024 by Adam Potgieter
It’s KFC! Greasy, piping hot, delicious.Parking: I have never found this place bustling. There’s always parking aplenty.
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March 2024 by Clara Ertz
Overall a good experience! Ordering was quick, the staff was friendly, our food was hot when I got it home. Couldn't ask much more of a fast food drive through & it was better than some of the other fast food restaurants in Brighton.
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January 2024 by Amber “You know, me” Velarde
This is really a good establishment to dine at/drive thru compared to what it used to be a few years ago (maybe longer).
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December 2023 by AW-SOM-O
Ordered the hot wings a while back, and I wish I had checked them before I left. They must have been 4 hours past their hold time. They were the most disgusting things I'd ever gotten from a drive thru. Even the breading was like rubber and impossible to chew. I removed that, which, let's be honest, is the best part of fried chicken and just tried to eat the insides. Even that was cold, rubbery, and completely inedible.This is not the first time the food has been horrible from this location. I gave them another try because it was on the way, and I was starving . However, every time I try to give them another chance, they never fail to disappoint. I suggest avoiding this KFC like the plague, I will never go back. They should probably just tear it down and build Popeyes in its place.
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December 2023 by Adrian Hernandez
They had no chicken. This isn’t the first time they don’t have
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December 2023 by Sidney Schneider
At the time I went KFC was super slow so I did not have to worry about a line or a long waiting
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December 2023 by Juston H.
Ordered the hot wings a while back, and I wish I had checked them before I left. They must have been 4 hours past their hold time. They were the most disgusting things I'd ever gotten from a drive thru. Even the breading was like rubber and impossible to chew. I removed that, which, let's be honest, is the best part of fried chicken and just tried to eat the insides. Even that was cold, rubbery, and completely inedible. This is not the first time the food has been horrible from this location. I gave them another try because it was on the way, and I was starving . However, every time I try to give them another chance, they never fail to disappoint. I suggest avoiding this KFC like the plague, I will never go back. They should probably just tear it down and build Popeyes in its place.
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December 2023 by Hector Ibarra
Good fries and
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November 2023 by Alyssa Moyer
I've been to other KFC's, and this one by far has the best food. The chicken tenders are large and juicy. Whereas other KFC's are small and dry. Keep up the good work.
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November 2023 by Terrie Gamet
The chicken had no flavor the biscuits were hard. The manager was
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November 2023 by Cody Mortus
Very very slow service for a Thursday night after dinner rush should be over. Disappointed. Food was good by time we got it at least!
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November 2023 by Katey Fitser
If I could give no stars I would. The management of this location SUCKS! The workers are always rude, it takes forever to get your food through the drive through, or like tonight, THEY ARE OUT OF CHICKEN! Like what?! That’s literally your only job! Wish there was another location in Brighton!