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February 2024 by gucci14k allday ysl
Amazing place
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February 2024 by Eric Alonzo
Gloria helped us out at checkout and was very kind! Very patient as well!
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December 2023 by Priya Sampath
I was trying to do an exchange for an item and the girl at Returns was totally confused and couldn’t even look up the item properly. I ended up paying extra when it should’ve been an even exchange. Not happy with the staff.
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December 2023 by donna banez
I've been going to to this store since 2016 when I first moved to Colorado. The ladies that work here have always been fantastic and would greet customers with a smile. Today was a really amazing experience for me. I lost one of my rings and I was not hopeful I would see it again. But they were so helpful, was able to find it and I was able to get it back. It just shows that the care and customer service they give their clients are outstanding. Again, thank you so much. ?
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December 2023 by A
Kohl’s is always good to us but the employees that they have for Amazon returns are always so rude and not helping. Seemed to roll their eyes as we had a bigger return order we tried to make it a smoother process and they just wanted to argue with us. We were apologetic and theh just ignored that.
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November 2023 by Grace Smith
Not sure if she was a manager or a head cashier but the younger woman with brown hair kept asking if anyone wanted to use self checkout (not an issue) and then proceeded to complain that no one wants to use it and the line was getting longer. For one, unless I’m getting a big discount I have no reason to scan my own items. Two, some people are using cash and not cards so the self checkout doesn’t accept cash, therefore unable to utilize the self checkout. More cashiers and less self checkout would solve the line problem. It was just unprofessional the way she kept complaining that no one wanted to use self checkout.
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November 2023 by Jody V
This is a friendly and welcoming store! Always clean and neat, easy to find sizes. I like that it’s well lit so you can see what you’re looking at. I was returning an Amazon item and was helped in a fast and friendly manner. And spent my kohls buck earned with this visit. Great experience there and with Jamie at the registers! I will come back over and over.
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November 2023 by Becky Nichols
The Brighton store is one of the best kohls I've ever been to. This store is always so beautiful and organized. From the displays, as you walk in to the very back of the store, everything is alwaysTidy And easy to find. The associates are always so friendly and they work so hard. I have to suspect that they have great management there to have such an awesome store. Kim has been there for years and is always so welcoming and helpful, one of the greatest!
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November 2023 by Alex Guad
Had a great experience yesterday and got checked out by friendly staff that was very personable and knowledgeable about the store and various promotions going on. Ashlynn was very speedy in checking me out too which was very helpful to have as we approach the holiday season.
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October 2023 by Greg Jarrett
This kohls is my favorite, most employees are nice and helpful. Restrooms are very clean. And not overly crowded.
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September 2023 by Sheri Beeson
Very convenient Amazon return location. Clean store and restrooms. Friendly and helpful staff. They always have great sales. I really like their "The Big One" bath towels. They are reasonable priced and of good quality.
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September 2023 by Jill Staples
The lady in the cosmetic department was upbeat and cheerful. Totally patient and willing to help with anything. She turned my whole day around! Loved her accent, too!
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August 2023 by Maggie U
The entire highlight of my shopping experience at the Brighton Kohl's was a delightful lady named Heidi. She was very polite and helpful to me when I didn't have any help or any idea where to find the product that I was purchasing.Heidi was busy with something else when I was able to find her. She could have been rude and unhelpful but she was the exact opposite.She was helpful and knowledgeable about the product I was interested in.Thank you Again Heidi
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August 2023 by Meag McElvain
The store is always clean. Same with bathrooms. The check out line is typically long. I hate that the toy section is next to returns/amazon drop off. Staff is helpful and friendly.
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August 2023 by Peggy Sandoval
Had Excellent service in Kohls @ Brighton Prairie Center. Kim n David were very helpful n made our experience there great. I give them a 5 Star review n we will certainly go back to shop soon. Not too mention I even got bk $10 Kohls cash. So helpful n very very Friendly. Thank you Kim n David .