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March 2024 by Kathy Libal
Best customer service ever. Thanks Kris
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February 2024 by Kathy Loram
This is a wonderful outfit! They've helped me deal with punctures (for free!), upgraded me to snow tires, and most recently, found me a replacement hub cap (also for free) when one of mine went missing. Thank you Daniel!! What a great way to run a company - make your customers really happy!
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January 2024 by Ana Escobar
Before Christmas, I went to get checked on breaks. Got charged $800 for only the ones in the back, I was told over the phone that the front tires will be $800 as well. The real issue of why I went is still there. My car is still shaking when I break.
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December 2023 by Eric Cook
I called and asked if they could change a pinion bearing seal, the person that I spoke with said that they could. I brought my truck to the shop and after taking my information and the key the girl at the front desk stopped me before I left and said that after consulting with their mechanics that they didn’t do that work..I took my key back and took my business elsewhere.
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December 2023 by Kate Godel
I showed up at 855 for a 900 appointment. Didn’t even get my car into the garage until 930. Had a phone interview at 1030 (figured an hour and a half was plenty of time for an oil change). Confronted the woman at the counter at 1015 and told her I needed to leave and she told me they are just now pouring in my oil. She also had told me that an oil change takes an hour to an hour and a half, which I held my tongue that they took me a half hour late. Luckily I got out at 1025 but I guess I just don’t understand what the point of making an appointment is when they don’t take you right at that time. All around bad service ??♀️
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December 2023 by Kaleb
I would not recommend going to this location. My breaks were making a horrible noise a year after replacing them here. I take my vehicle in for a break inspection and they tell me that everything looks fine and my ball joints are loose. Couple days later the noise got worse so i took it to meineke and they tell me that my caliper pins are loose and the caliper itself is falling off and digging into my rim. I had to replace practically everything involving my breaks and now have a damaged rim due to Les Schwabs poor services. Not sure if the technician is not trained properly or if they didn’t even look. But i mean.. how do you miss a break caliper falling off and say everything is fine?Would not come here for anything other than tires
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December 2023 by Karlee Morales
If I could leave no stars I would I understand as a girl at time you may not know what maintenance needs to be done on a car and when a mechanic you trust tells you there is something wrong and it will be an outstanding amount of money you are willing to pay it so your car can run correctly well I got a second pair of eyes on the problem come to find out there was no problem and I was by lied to saying my car needed maintenance when that wasn’t the case it’s a shame how they think they can get away with scamming women when it comes to car maintenance I will never take my vehicles here again and will never do business with them again. Please be careful and always get a second opinion.
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October 2023 by Rose, Anita Ward
Excellent service. Everything was ready when I got there. Got my tires , they informed me I didn't need a tire aliment like another company told me I needed. I appreciate their honesty. I will be going there for all my car needs!!!!
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October 2023 by Evan Michael
Super friendly and solved my problems like they were nothing! Today everywhere you goPeople are rude and everything costs at least $100. Im getting close to needing new tires so illBe coming here for sure!
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August 2023 by Alex Hanson
I don’t know where to start. I took my truck in for front end work on a Saturday, which they got done, but when I got it back the steering didn’t feel right. I was unable to take it back because they were closed. By Sunday I had death wobble in the steering. Long story short, I took the truck back 3 different times just for them to finally get it right. Once I finally got it home after the last time, I realized my rims are scratched up from when they rotated the tires. I was so worked up about the steering that I did not notice how bad the rims were scratched. These rims were also bought through les Schwab (different location) and were in perfect condition until I went to this location. If you ever get work done at this location, make sure you double check their work and check your rims for damage
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August 2023 by Lisa Hughes
I have an older vehicle and drive many many miles in a week leading to multiple tire emergencies. Daniel at Les Schwab has helped me every single time and has been incredibly friendly and Knowledgeable.He has gotten me a great price and got my car done so efficiently, they have earned my business and my families for many years to come!
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July 2023 by Cheryl Vigil
Was having issues with my tire light coming on. Kyle took care of all the issues and was very kind. Was in and out within an hour!! Kyle was awesome! Will definitely come back and work with Kyle again.
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June 2023 by K M.
Yet again this place to the rescue! Les Schwab in Brighton sets the bar for all businesses in integrity and customer service. For the third time I rolled in with something in my tire that shouldn't be there, and the employees just jump right up and fix it! Once I got safely to the store and realized that I needed a rotation and a new sensor, I just kept walking up to the counter saying " one more thing" and the answer I always got from Kris was "yes we can do that", - always with a smile from everyone there. I cannot give a higher recommendation to a business then this Les Schwab store. We've been taking all our cars here since they opened and I hope they never close.
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May 2023 by Audrie Conner
I Had a bolt in my tire, they got me in right away! They Worked very efficiently and they were all very kind and hard working! Thank you all for your help! We appreciate all of you and will be coming back for any and all of our tire needs!
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May 2023 by Levi Davis
I absolutely love the new wheels that Dan helped me pick out! Thanks so much!!Always professional, always done right. I've been taking my cars to Les Schwab for years, and I have never had any issues with them, no matter the location. They may be a bit more expensive, but you don't have to make multiple trips, and you don't have to worry about something going wrong after you leave!
