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February 2024 by yearby yearby
Okay place
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January 2024 by Shirley Lagunas
It's OK but they didn't have much products
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November 2023 by suzan awale
My credit has been charged twice for the same item that I purchased from this store and I live one and half hour away from the store. My mistake was that I did not double checked my receipt.Well, this store do not have any online refund system. In order, to get $17.00 refund I have drive 3 hrs. And, customer service do not even took an opportunity to apologize for whatever they have done. They simply told to come back to store to get refund as if nothing happened from their side.
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October 2023 by Liz Rogers
Had to do an exchange and the ladies made it so seemless!! Great customer service
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September 2023 by H Bannister
Love this place. Has lots of self care items that are at a discounted price.;)
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September 2023 by Jar Jar
Terrible place to shop! The store is always messy and the employees are rude!
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June 2023 by Dale Kluth
20 in line to checkout with only 2 lanes open, so I didn't wait.
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May 2023 by Jordan Iko
Always the best place to go for a good deal! My husband got new shoes, I got a new maternity outfit and we made it out the door for under $50
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April 2023 by Brooke H.
I would 10/10 urge you to check your receipts or pay attention when they are dining you up especially if the cashiers are super chatty with one another ! I went in and it was busy the line was long and it was getting close to closing and the cashiers were talking about a situation earlier from some lady returning something and rolling her eyes at the cashier and then saying oh I would have said something and oh did you know I didn't even like you at first but now I do and then golly it was so distracting and well I got 6 items right and I have a rough total on my stuff and somehow the total was like pretty high and I was confused how it got to be way way more then what I was estimating and so I got home went on er the receipt and sure enough she charged me extra due to her ringing items up more then once cause she was just all over the place ! She was like scanning talking taking the security stuff off and going back to scanning ugh I don't shop there much anyways but now I'll for sure be paying close close attention while I'm there and I'm hoping tomorrow I have to issues fixing the problem as I called them when I got home and noticed and they said to come In and bring all my items and receipt so ugh and one tag she accidentally ripped off while doing the security thing and then she typed it in and said it was $3 extra and then I second guessed if it didn't have a tag to begin with but I don't grab stuff without tags and I tallied everything up earlier ,it was honestly just such a mess of an experience and I'm annoyed ! Update I went back first then in the morning and those girls were kind and helpful and I had no issues !! Literally night and day experience!! I'll go back but for sure you gotta pick your times properly night time stinks
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April 2023 by Erica Seegrist
This Ross is always a mess. The ARC thrift store in town is organized way better than Ross and Ross should visit and take some notes. Prices are fair. Be sure to check your item over completely for flaws and marks. It is hit or miss. Sometimes I leave empty handed and sometimes I find a bunch of things. Little interactions with employees, never had a problem, although I wouldn't say they are enthused to be there.
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February 2023 by Dan Wegh
I like going to the back of the store and checking out home items. I look over everything and always come away with something I needed at a cheap price. This last time it was door mats to replace my old ones.
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January 2023 by Michelle Rodriquez-Porter
Always great stuff at this Ross even though the selection is not as great as the other Rosses. Staff is usually very nice here. However they seem to always have the dressing rooms closed ? ?
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January 2023 by Doug Maestas
This place was a mess. Everything mixed all over the place. Line to check out was to the back of the store. The Arc second hand store is cleaner and better organized.
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December 2022 by Nadine N.
When the store first opened it was nice, tidy and the staff was also helpful. Now, the store is dirty, a lot of broken items and many of the staff members do not want to help they tell you they don't speak English. The vents in the ceiling are caked with dirt, falling down into the registers, don't go here if you have allergies. Nasty. The store was supposed to be open at 8am today, says it right on the holiday store hours posted on the door, they were not open. Place is now a dump. Photos soon.
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December 2022 by Lisa Maggart
Other than always being soooo busy, this is one of my all-time go-to stores.
