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“Everyone was very kind and they treated my cat well!! The only reason I am giving 4 stars is because of the lack of cleanliness. The tech that was doing my cats cleaning would go back and forth between my cats mouth and using her cell phone without changing her gloves. The mouth can easily get infected which can be dangerous, so that was disappointing to see and I hope that's something they work on! Other than that, it was quick and a great price compared to what I've paid at the vet.”
“Highly recommend! They are knowledgeable, kind, compassionate and honest. I only wish I would have brought my dog to them sooner! I will forever be thankful to them.”
“Super friendly and helpful but I was a little disappointed at the differences in pricing for a freeze compared to ICSB Atlanta. Probly nothing they can do about that, but it was the only negative otherwise 5 stars. Lots of experience here and willing to share and discuss.”
“This place was very kind when my cat passed away and gave me a good price to cremate him. I would bring my cats again. Considering bring my pets here for there regular vet check ups. Thank you for bringing my Sammie Boo home to us.”
“The care our puppy received from Banfield was good, and they always treated him very well. I did not give 5 stars because the wellness plans were not very up front about certain things like how many visits you get included. When we signed up in Omaha, we asked specifically if we would be able to go to any Banfield location at any time, and they told us yes. Later, we learned that in order to receive any preventative medicines, we would need to have him examined at every new location. This is a problem for us as we travel for work. It wouldn't have been such an issue except it is not unlimited exams as it leads you to believe upon signing up. Our wellness plan is not even up until October but once we got him neutered we were sent home with everything left on his plan medication wise and then I received a text stating he only had one more included visit in his plan.There was also a point where the app alerted me that he was due for a comprehensive exam. So I scheduled it and had it completed on the date the app said it was due. At the end of that visit, I was informed that the app is often inaccurate. Why not fix these issues? We won't be continuing through Banfield because of these misleading issues. If it weren't for the awesome staff, I would have given 3 stars instead of 4.”
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“I have been going to Bridge St Vet for 3 years and my dog moved the all the employees!!! The staff is top notch and go out of their way to make my dog comfortable before the tests and shots!!!”