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March 2024 by Sherry L.
The prescriptions are never ready it takes several days they always blame it on those pills had to be ordered and haven't arrived. after this, I'm going somewhere else.
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July 2023 by Blair S.
So I bought this cherry pie for 18$, it was called Yum Bana, don't buy it ! I had to put it in the oven the crust was white, it said it was cooked it not! It was with the cold cake. It a lot of work for a cherry pie that is over priced! It is gluten free but it is overpriced and it's messy! The beef is good meat is getting expensive since the pandemic. The pork was cheap and fed my family. I make pork chops with balsamic vinegar, chopped onions and mustard it's simple but good! Meat is expensive everywhere! So the pork and chicken go bad fast so eat it quick! Just ask my refrigerator it became a medical cabinet quickly you can tell of the smell! I told my wife I am getting sick of feeding my trash can, it getting too fat! It groceries everywhere so don't worry! The bathroom was clean! The frozen food was good I have no complaints.
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February 2023 by Matthew C.
Closing early for no good reason when they close at 1 for lunch it doesn't take long to open a computer and check out a prescription then the person has the nerve to say to come after 1:30 when I'll already be at work talk about an inconvenience for no reason just because they wanna start lunch early like you can answer the intercom but not do your job
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February 2023 by Ken H.
Like many, we have need for extra ice in our home, so we bought an ice machine that uses 5 gal jugs for a water source. I have been re-filling my water jugs at my local King Soopers for over a year, until recently. All the water filling machines at both Brighton stores are broken. I've gone to 5 King Soopers in an attempt to get my jugs refilled, but they're all "out of service." Dear King Soopers, if I have to go to Walmart to buy my water, I'll get my groceries there too. I despise Walmart and I don't shop there even though their prices on most grocery items are lower. I shop King Soopers. Why are you making it so hard for me and others to do business with you? Fix you machines. Ken, Watkins, CO
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December 2022 by Connie O.
The King Soopers on 50th in Brighton has terrible pharmacy service. Everytime I go there, the line is long and my medication is never ready. I receive a text from the pharmacy saying my prescription is ready and when I get there the staff tells me they're working on it. Then I have to go shop and get back in a long line again. I don't understand why the management doesn't hire enough people to help. I spend a lot of money for groceries and the service at the pharmacy continues to get worse. I absolutely fed up with this location and I don't recommend them. They're constantly out of stock on items that used to be easy to get.
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September 2022 by Lissa O.
I truly hate this king Soopers for their customer service and pharmacy. When we order for pick up it is always messed up. They claim they don't have things like bottled water or iceberg lettuce but after I get my pick up I go in the store and find the products they miss. Last time they gave me the wrong order completely and I had to go back which is a 25 min drive one way to swap the orders. Not only that, but their pharmacy is always behind and they claim short staff for not having their drive through window open, when Covid, flu and monkey pox is running around. I guess they want sick people coming into the store. I can visually see 4 people right now. Seems like the back pharmacists don't help when the line backs up?? They get the single star for at least being a clean store. Other than that I hate that this is the closest store to me. I have started ordering groceries from Safeway, which is out of the way but my spouse can pick up after work.
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July 2022 by Georgina S.
Four stars are for Kati This lady helped me to send money to western union she's nice . The only thing I'm lost is why coworkers vaping inside western union and kids around?this cashier never help he's busy chewing gum
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July 2022 by Araya K.
If I could give 0 stars to this Kings Soopers, I would. They're ALWAYS out of stock of something. You can NEVER find an associate to assist you and when you go to check out??? have fun bagging your own groceries, while the person behind you has their groceries flowing into yours. Absolutely awful and even though it right behind my house, Ill shop elsewhere.
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February 2022 by Michelle C.
I do not like shopping at this king soopers but it is the only one that I can get to. I have a lot of complaints but but we would be here all day the biggest one is being out of products. I don't know if it is management but they are more often out of things every time I go to that store. The only Positive comment I could make is that the employees are kind and helpful.
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February 2021 by Cailyn G.
Have had numerous issues with the pharmacy getting an accurate status and cost on medications. Every time we call, the cost of the medication is different and the staff is incredibly unwilling to help explain. Many people (including myself) rely on pharmacies to provide us with help and answers regarding medications that are often times crucial to be able to live a safe, normal, healthy life. When people like my boyfriend can risk serious side effects that can be fatal if any doses of the medication are missed, it is incredibly important to get them on time, and to have a consistent cost. As a fellow healthcare worker, I was unimpressed with the pharmacy tech that I spoke with on 02/24/21 at 11:30 AM (ish) because she was more committed to getting off of the phone with me, rather than addressing any of the questions or concerns I had. Given that some medications play such large roles in peoples lives, I do not believe there is any excuse for someone to disregard someones concerns in such a belligerent way. Regardless of how your day is going, you make a promise to help people solve their questions and concerns, and relieve their anxieties because we have access to information others do not have access too, and these are their lives you are affecting. If you cannot find it in yourself to be friendly and empathetic, you should find yourself a new job.
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January 2021 by Annemarie B.
I tried to pick up my dogs medication in he pharmacy. First the girl who helped me denied tat I had a prescription ready to pick up. Then she said that I was not on file with them and they never received a hardcopy of the prescription from me. I finally convinced her that she might want to look for the meds for my dog instead of for me, I told her that in the beginning. After half an hour waiting she finally realized that Ellie was a dog and not a human, as I told that several times. Then finally when she found the meds I asked her if she had applied the Goodrx coupon for $22.83 to it and she said yes, she did. When I looked at my receipt I saw that she had over charged me by several dollars and that I had no way that that could be changed.
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December 2020 by Brandon G.
Since this is the closest grocery store within 10 miles of my house obviously this is where I have to shop. They have good clothes section for men and women. I bought shirts and my wife has bought clothes their too. They have just about everything you need for groceries besides when everyone freaked out from COVID a couple months ago but that was a given with everyone all shitted from the cornholio virus. I recommend this King Soopers if your up this way. Always good customer service too.
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September 2020 by Leonard R.
9 maskless adults today while shopping. Several maskless employees too, including the Ronin security guard who was on his phone the whole time. Won't be returning any time soon out of concern for my family. Maybe says more about the neighborhood I live in than King Soopers itself, but i still can't go back there.
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November 2019 by Jan H.
I do like King Soopers more than most other grocery stores. However, I have never had a smooth experience with the pharmacy department at this location, and I am sure it is because the "cheapskate" management will not employ enough staff for this department. There are usually only two employees working when I go in and one is taking care of the drive-thru, phones, and counter. The other staff member is the pharmacist. What a great way to leave yourself open for mistakes and guaranteed poor customer service. Recently I purchased meat from the deli that had black goo in both packages. They obviously do not clean the slicer very often. I wanted to throw up, when I got home and discovered it. They do have great sales and even store brands are of really good quality. You will need to watch the computer at check out as 9 out of 10 times there is a pricing error that is not in your favor, I can assure you.
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March 2019 by Crystal L.
This is my normal store, as I always love shopping here, yesterday was a great experience. As the Colorado Blizzard was coming in on March 13th, I had just returned town the night before from a business trip, I desperately needed food, I left for the store before the storm hit, when I went to leave it was whiteout conditions, the store workers were offering to drive up customers cars and load their groceries. Thank you so much not for only working on this terrible and dangerous snow day so we could all have food, but for helping the guests, it was such a kind and unnecessary gesture! It is appreciated more than any one knows!