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January 2024 by Joel Ortner
Very professional. Took the time to review my estimate line by line over the phone. I liked receiving text message with estimate where I could approve or reject each line item. Very friendly staff.
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January 2024 by Heidi Marinelli
The guys at 5th Gear- specifically Taylor & Ian are always so helpful! And they do not mind taking the time to explain things to me about my car. Eric, one of the owners has also offered great expertise. I have received excellent service from 5th gear on multiple occasions. I highly recommend their shop for your car maintenance and repair!
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December 2023 by Ken
These guys were great!!! Super informative and extremely helpful. We’re up front and honest with everything about my vehicle. Taylor (I think is his name, he had red hair) was the best with explaining everything and letting me know all of my options. Would recommend to any and everyone.
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December 2023 by Mary Ann Borcherding
ALWAYS professional and nice crew! Accurate with timing. On top of their game with advice and recommendations. I am confident that they can do the job right. I would recommend Fifth Gear not just to anyone, but to everyone! Thank You!
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December 2023 by Rob B
After my third visit to 5th Gear Automotive, I have realized that the diagnostic and parts/labor quotes are far too expensive to justify. $192 to diagnose that the trans fluid is low + overpriced service quotes compared to other shops. Descriptions of recommended services are vague and fail to explain what exactly will be done to your vehicle. 5th gear employees are enthusiastic, knowledgeable and friendly and the work done on my vehicle was satisfactory. Just can’t justify the far above average prices.
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November 2023 by Noah Garris
They recommended a master cylinder when I was having my front brakes locking up. I replaced the master cylinder myself and it’s driving great now. They were my 2nd shop I got an opinion from and I’m glad I did!
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October 2023 by Jenee W.
Friendly, good communication, and actually solved the problem! I needed a significant amount of work done and I was anxious about spending more money after my previous mechanic charged me over $1000 to replace a part that wasn't causing the issue. Now a few months post-repair, and everything is working great! Also, as I was pulling out of their parking lot, my car decided to throw another unexpected issue at me. Even though it was unrelated to my original reason for being there, they immediately offered me their loaner car for the night and fixed the new problem without an additional charge. Definitely my go-to mechanic after that experience!Services: Auto power window repair
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October 2023 by Montana Thompson
Great shop in the metro Denver area. Haven’t found anywhere in the US with the elite combination of knowledgeable service, fair pricing, and an easy experience. 5th gear’s asynchronous communication with detailed descriptions of issues and the ability to pick and choose what to fix via website is so helpful. They were very fast and courteous with my 4runner.
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October 2023 by Albyonfloats
Eric (& I think it was Connor) were awesome. They kept me informed every step of the way & were very thorough in going over everything. I have and will continue to recommend 5th Gear to family & friends! They’ve worked on 3 of my family’s cars and have always done top notch work! Thanx again & keep up the good work!Services: General repairs & maintenance
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October 2023 by Charles Messett
I am an existing customer that had a chirping noise under the hood of my F250 7.3 diesel, any mechanic would have know immediately the cause was the serpentine belt. The shop charged 208.13 to diagnose the issue, $183.13 labor to replace the serpentine belt, $128.08 was a 50% market up on the belt, $58.69 environmental services and tax totaling $593.25. a fair replacement cost should have been approximately $275 to $300. They over charged without batting an eye. I can only wonder how much I overpaid on my past more expensive repairs? I believe in paying a fair price, but to deliberately over charge they have lost my business. I will take my business to a higher quality, trustworthy shop.I was told and surprised at the time I dropped off the vehicle when mentioned a $208.13 diagnosis fee. Then adding the additional environmental fee of $58.69 seems completely out of line to discharge the old belt. Someone should have informed me when I made the appointment that it would cost me $266.82 just to walk inside your door! For your information when they called and provided the verbal quote I was told it would be $311.21 total. You can justify this however you wish to twist a bad Google review. I hope your excessive fees was well worth the loss of my future business or referrals.
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September 2023 by Mike Dare
Amazing, friendly service. Took my ‘21 Crosstrek in for a pre-purchase inspection. They were extremely thorough and gave me all the details on the vehicle.
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September 2023 by Kelly Porter
My Diesels was leaking horribly. The fix was expensive but it was less than I was expecting. Dry as a bone now with no leaks. I also learned a few things about how to live with a turbo diesel. Good stuff to know.Services: Diesels
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August 2023 by Genette DonBullian
My best friend was traveling across the country. He broke down and needed a DEF system repair on his Ram pick-up. The team at 5th Gear Automotive was the right choice. They were understanding of his urgency to get back on the road as quickly as possible and went the extra mile. Thank you, 5th Gear!
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August 2023 by Kathryn Bahlmann
Fabulous, my little baby girl (truck) is running top notch! Had a massive list for you all to fix, it was all completed professionally. Any post MX issues were dealt with immediately. You all did an incredible job, I'm back out on the trails. Thank you! I would recommend you all to anyone.Services: Carburetor cleaning
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August 2023 by Josh G.
Cannot express how happy I am with their service!!! My Kia was stolen and recovered but the ignition was destroyed. Insurance predicted it would take 6 to 8 weeks to fix, but these guys knocked it out of The park and got it back to me within a couple weeks of dropping it off at their location. They were very kind, professional and very communicative throughout everything. Now that I live near this location I will be sure to have my vehicle serviced at this location. And also a special shout out to Connor for answering all questions and helping my Insurance adjuster stay in the loop through the repairs. Thank you guys! It feels so nice to have my car back!!!!
