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January 2024 by Michelle Peterson-Lopez
Go for the sales. The workers are very nice and knowledgeable
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January 2024 by Lauren Riley
I would never go back to this store. I upgraded my phone at this store earlier this year. The sales associate signed my husband and I up for everything they possibly could without our knowledge: insurance, att Next, etc. we didn’t know until we got the bill. So unethical. Check your bill everyone.
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December 2023 by Claudia CLCO6964
Customer service was able to fix an erased eSIM card, which I appreciate and would give them a 5/5 for. However, the store was having internet issues and so two other phones that I was trying to get updated were unable to be updated. I left without having the update resolved, a 0/5. While I recognize this is not the fault of the customer service reps, it is the responsibility of a cellular data and internet business (AT&T) to make sure all of its services are up and running. I recommend calling in advance to make sure their internet works. So overall, a 3/5.
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December 2023 by Cristy Murra
I wanted to thank Don Schene at the Flatiron Crossing AT&T for exceptional customer service. He went above and beyond to help my mom with her account after the passing of my stepfather. He was efficient, friendly and made sure she was taken care of. It would be great to have more Don's in the world. Thank you!
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September 2023 by Chris Hipps
Filipe, Goose, and Jessica were amazing to work with and chat with while we waited for my new phone to get all the information from my old phone. They were having fun at work which made me feel at ease and wanted to have fun with them. If I ever need any help with AT&T, I won't hesitate to go back and see the crew at that store.
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August 2023 by Shawn Finney
Donny at this store was amazing. Was very patient with all my questions and unique situation. He explained the benefits and flaws in the plans with each phone I looked at. Would high recommend the store and staff thanks to Donny
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August 2023 by Crystal Chiu
The associate went above and beyond. He made my life easier, and I was so grateful. Thank you!
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July 2023 by Sophie Cherry
The manager was amazing I’d highly recommend working with her if you’re headed into the store. They solved my problem within 20 minutes and I walked out with everything resolved. They didn’t try to sell me on extras or things I didn’t need. They just listened to my problem, solved it and sent me on my way. Shoutout to Jess, she was great.
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June 2023 by Fahim Ghafoori
Jess as the ASM was awesome! She helped us thru a very stressful situation, was patient, and courteous. My experience was pleasant and my concerns were addressed fully. I have never had such an amazing experience at AT&T! This is my absolute favorite location and I will send all of my friends. The store was clean, the representatives were kind and I was amazed with the professionalism. Thank you Jess! I look forward to coming back in the future.
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May 2023 by B. Allison
I have been experiencing garbled service one and a half years. I was told by tech support to go to this store and change SIM card. When arriving, entrance to the store was barricaded from anyone entering the store due to a downed tower. I have never experienced such poor attitudes when I went in store anyway and good lord, have to get a SIM card.I totally in- convienanced the hired help. That will be the last time...period!
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April 2023 by Drew Ayling
Chris was great and had me in and out in 20 minutes with a new phone and new line in a jiffy.
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February 2023 by Brandon Fernandez
Katie was an amazing sales rep, extremely patient and helpful. Made the entire process extremely easy. I’ll definitely be coming back to this AT&T if I need anything else!
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February 2023 by Shannon Stamey
Don S was an absolute pleasure to work with while switching to AT&T phone service. He was personable and went above and beyond to make the process as easy as possible for us. His knowledge and helpful demeanor made the switch seamless and stress-free. We highly recommend Don for anyone looking for excellent customer service.
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January 2023 by Leo Loliondo
Great service. The people here are friendly, knowledgeable, and quick to greet you when you walk in.
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December 2022 by Janice Garrett
The AT&T store at Flatiron Mall, second floor, is a great place to do business. They took care of my needs in just a few minutes. I had purchased a new cell phone and they got me connected to my service, then put the protective glass on it. I am a very happy customer!
