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November 2023 by Nathan Goldfein
Michael was excellent. He always responded promptly and accurately. He even came in on his day off to meet with me. I would definitely purchase from them again. Top to bottom, first class!
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November 2023 by Kelly Carr
Everyone at Audi Flatirons has been exceptional to work with. From the moment I purchased two vehicles - one new, one pre-owned- for my family, to the subsequent service appointments and specialty questions on supplemental coverage policies purchased, I’ve been treated with the utmost care and integrity. The personnel at Audi Flatirons are reachable, knowledgeable, personable, and accountable. Thank you for a holistically exceptional experience. You’ve gained a customer for life.
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November 2023 by Wendy Shefte
It's very annoying to be told that if you don't give a 5-star review, the service person will be negatively affected. Was my service 5 stars? No, it wasn't exceptional. It was fine, it was 4 stars, and it was exactly what I expected. Did I feel pressured to give 5 stars? Absolutely. Chelsea mentioned it several times. Is this a big deal? No, it isn't, but it's annoying and uncomfortable.
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November 2023 by Mark Bauer
We had an exceptional experience purchasing our car with Audi Flatirons. Michael Tsuji patiently and thoroughly explained all of the features of our S4 and joined us on a test drive. He handled purchase paperwork efficiently and answered all of our questions. Bill Beresford explained the available services and warranties and guided us in selecting what would best fit our needs. Service Consultant Jordan Runes has been very knowledgeable, friendly, and efficient. Thank you for providing such an excellent purchase experience and a wonderful car!
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October 2023 by Eric Cook
We had the pleasure of working with Jim Page. Jim was wonderful! He was professional, knowledgeable, welcoming, efficient, and was very well dressed. Jim struck the perfect balance of conversation while also keeping a focus on getting everything processed as quickly as possible. He was not pushy and was very respectful of our time and vehicle needs. The reception lady working on Saturday (09/16) was also delightful and very helpful. We would definitely purchase from this dealership again. Thank you for a great experience.
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October 2023 by Tim Watson
Excellent experience! I have been to the service department and the parts department a few times here but I have never been to the sales department until now..Chris Pepper was a fantastic person to deal with. Friendly, empathetic, and wanted to really make sure that I was happy with everything. All the employees that I’ve dealt with there were fantastic and the dealership itself is a beautiful facility. Ask for Chris Pepper in sales!
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October 2023 by Kyle Burns
I worked with Jim Page and he made the experience very positive. Jim's genuine approach is appreciated, there's no 'fluff' with Jim which is refreshing. He was informative, helped with anything he could, and was fun to talk with throughout the process. More impressive was hearing about his hands-on approach with customers in Evergreen, you can tell he cares about those he works with and he creates a memorable experience. When the time comes, I'll be back and hope to work with Jim again.
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October 2023 by Maddox Brock
Bought a used C63s from here. Josh was great throughout the buying process. Once we purchased the vehicle and went to pick it up, I had realized there was a scrape/dent on the side of the fender and the bumper had been tapped against a curb pretty bad at some point. I paid a solid price for the car, so I’m sure it was calculated into the price already. Still, since I didn’t notice previously, I brought this up to the manager Dave and he told me I could bring it in and they’d fix the spots free of charge. I went in to get the spots fixed yesterday and they somehow managed to make it look like they were never even there. It looks great. Fantastic service and the employees all seem really chill. 10/10.
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October 2023 by Gregg Mau
My first visit was on July 21st when I was just beginning my purchasing journey. Edina was extremely welcoming, listened to our needs and wants and promised to stay in touch as I evaluated other brands. She stayed patient, was not too pushy, and continued to listen to my concerns and needs and acted as an advocate. In the end, she was able to find the exact vehicle I was looking for through a dealer exchange and also went above and beyond by going down to Audi Denver to collect the car and bring it back so we could close the deal this past Saturday. In addition, Michelle was very helpful in closing out the documents and financing options.
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October 2023 by Baki A.
Bad costumer service.They lied to us! Sales try to rip off us.They are not professional!
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September 2023 by Emily U.
Scandalous management and sales people. Worked with them personally and heard all the horror stories they would tell.. lady was coming in for her new 2023 Audi... salesman was aware of screw in tire and scratch in paint, they parked the car so the screw wasn't showing and brought the car back to detail and requested we do our best to "hide" the scratch. Absolutely ZERO honesty with these people. The sales people were racist towards my team and said "they are in America and should understand basic American English" as my team was almost completely Hispanic. Just dishonest and nasty people... be aware.
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September 2023 by Bryan Kujawa
I thoroughly enjoyed my experience working with Jim Page at Audi Flatirons. The process was simple and low pressure. Jim was willing to answer all my questions and research additional options. Great experience overall and I am thankful.
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September 2023 by Natalia T
The day I came ended up being a super busy day for this location and it took no time for me to check in and talk to Josh about what I needed. Communication was excellent - everything that came up on the appointment was clear and agreeing or declining additional services was SO easy. The team is also always super friendly and accommodating.
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September 2023 by Jordan Sed
My buying experience was great. I had originally looked at getting a vehicle that ended up selling. However I was working with Jim and he suggested an alternative. Which ended up being the right fit! Overall it was a pleasure to work with Jim and the team at Audi Flatirons. I would recommend him to everyone.
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September 2023 by soosan Rejai
Exceptional Service at Audi Flatirons with Chris PepperMy recent purchase of an Audi S4 from Audi Flatirons dealership was an outstanding experience, thanks to Chris, the salesperson. Chris’s knowledge and customer service skills were top-notch. He helped me find the perfect Audi S4, addressed all my questions, and made the entire process transparent and enjoyable. I highly recommend Chris Pepper and Audi Flatirons for a fantastic car-buying experience.
