-
February 2024 by Brooklyn Tacey
Severe lack of customer service skills, nobody enjoys working in the mall but the least you could do is not ignore someone when they can see you ignoring them? Get a new job if you hate it that
-
December 2023 by Bonnie K
The teenagers working here are incompetent: mumbling under their mask, saying they'll go check on the product being cooked and proceeds to stand there with a blank face asking for our order for the 3rd time like they have short term memory loss.
-
December 2023 by Sam Clark
This place has amazing customer service tax is a little high tho. #
-
December 2023 by Battlefield 2042
very good service, quite high tax just for some
-
June 2023 by Matthew Mcatee
I work in the mall, and I’m getting tired of hearing these young boys cursing and screaming when customers are present. It’s disrespectful on every level
-
May 2023 by Annette Perez
Came to the Apple store in the mall, decided to grab a quick little snack for myself and my grandson. Pretzel nuggets and the cheese were very cold and they were out of EVERYTHING!!! Very horrible experience!!!!
-
April 2023 by Telling You The Truth Because The Companies Won’t
Every time I come here they literally have nothing available. They NEVER have pretzel dogs (big or small) and the employees are very rude. You can tell they don’t want to be there and they act like you’re bothering them when you ask them simple questions like do you have this item? If not, when can I expect that it will be ready? I won’t be visiting this location again.
-
March 2023 by Priscilla Santiago
Every time I come here they literally have nothing available. They NEVER have pretzel dogs (big or small) and the employees are very rude. You can tell they don’t want to be there and they act like you’re bothering them when you ask them simple questions like do you have this item? If not, when can I expect that it will be ready? I won’t be visiting this location again.
-
March 2023 by Sarah Bailey
The service lady was really rude to me. I was a bit confused with something and she was no help and was kinda of mean.
-
February 2023 by Play Casket YT
I dunno if they make the pretzels day in advance and just keep them under a heat lamp, or they order them from some backalley bakery. However, this is NOT the Auntie Anne's you should be going to.The only "fresh" tasting thing here was the pretzel, and as stated, it wasn't that fresh. The cheese was still so cold, it took a bit of effort to get just enough for each bite. To top it all off, the Sprite was absolutely flat. I almost like it was water at a time. Only to be corrected by the sloth-looking pre-teen that it was, indeed, Sprite.Only come here if you hate yourself.
-
October 2022 by Samuel Perez
They never have anything ready,poor service,to much wait on line to dont have nothing ready,close the store if you cant serve and have the customers happy.
-
August 2022 by joseph caudill
It is very upsetting to not be able to eat here any longer. They switched to latex gloves so I can no longer enjoy the food.
-
June 2022 by Marissa Leos
Indian girl working here is super rude today is May 18th came when they first opened so check the schedules and figure out which girl was working. I could not understand a word she was saying. She had an ugly accent and continued to get rude and frustrated because I couldn’t understand. Hire people who speak English correctly please! And stop hiring Indian people, they are ALWAYS the rudest employees
-
May 2022 by Patrick Bergin
Waited in line for roughly fifteen minutes. Watched employee show up, go to the back, come out some time later, didn’t wash hands, came to the front and plugged her phone in before helping her coworkers. Other employee didn’t have lids stocked and instead of delegating the task (to the other employees behind him) and continuing to help customers, he went to the back to find them. Food preparation area was filthy, and I’m 95% sure there were rodent droppings on the floor. Got to the front of the line only to be told they didn’t have any normal salted pretzels. At two ‘o clock on a Saturday. The employees need to be trained on how to be efficient, and how to clean. I know that they don’t make a lot of money, but it is disheartening to see such a lack of care in a place that serves food.
-
May 2022 by Cyndi Peterson
Have been to this one a few times and they don't have the sweet almond and the jalapeño I see online. Also they always burn there pretzels. So go to the downstairs one instead that's a stand.
