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March 2024 by Samual Farley
Annivette matched my wife with the perfect pair of pants. She was very kind and helpful. The store had a very large selection. We’ll be back
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March 2024 by Lisa Goodson
The sales associates are THE BESTI keep going back to the same familiar facesVery special and rare
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January 2024 by Roxana
Staff here are so nice and helpful! I love coming to buckle for good quality jeans
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October 2023 by gdtloss Fn
Ask for Diego he will give you the best customer service
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September 2023 by Sarah Watson
I absolutely love Buckle! Their jeans are excellent quality and long lasting. Plus their team’s customer service is amazing. I went in today feeling hopeless because my favorite style isn’t being sold anymore. When I said something Annivette made it her mission that I leave that store with a pair of jeans that I felt comfortable in and loved! She not only helped me look through multiple pairs and styles but when I was starting to feel like giving up she reassured me there was something out there for me. Being a bigger girl it felt good when she didn’t give up on finding jeans for my body type (many other places will just recommend a plus size store). I’ll be coming back time and time again. And again a big thank you to Annivette!
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May 2023 by Ryan Counts
As usual, great service. Staff was cheerful and asked questions.
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February 2023 by Nova Mariah
Friendly, helpful staff. Lack of long inseam pants for women (36") for skinny jeans tho.
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January 2023 by Keni Mc
Such a cool store! Good prices for western shirts and cute unique styles
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December 2022 by Kaylah J Jimenez
Ivan helped my son and I find him his first pair of boots and several other items! He knew stuff along side perfect customer service! We will definitely be back! If you’re in store ask for Ivan he is amazing
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December 2022 by Bryan WOŹNIAK
Great team and manager, solved the issue in a timely manner, despite being overwhelmingly busy!
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July 2022 by Nic Longo-Peairs
I wore a pair of boots out of the store to my house and didn’t love them. Tried returning all they did was offer store credit. If you buy something from these guys you better love it. I won’t be back I’ve spent so much money over the years at The Buckle. That will definitely be the last time I will shop there 100% the manager was super rude too!
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February 2022 by Leo salcido
Great staff ? was so impressed by how happy everyone was to help! I will definitely be coming back to this location over the other locations! They have so much clothes and shoes in stock that simply are unavailable at other locations. Definitely recommend
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February 2022 by Michael Cook
Went into the store to pay my bill I didn’t have a mascon they gave me a mask and I asked josh if it was really that efffing serious and he told me he don’t have to help asked me to leave the store this is a store that I spent thousands of dollars in. I will not return back. The customer service that I received from the store in the past it was awesome the customer service now is absolutely ridiculous Josh is not only rude but very disrespectful to the customers I do not select him as a good candidate of customer service. He asking me to leave the store because I wouldn’t put on a mask all the way on because I was already ready for the day and I didn’t wanna smash my beard on my face . His way was just refusing to give me customer service and telling me to leave the store. And he did not care if I returned back to the store. I am a firm believer he will be the reason why you lose more clients and more clientele. Absolutely the worst customer service experience I have ever experienced from the store and because of josh I probably will not return.
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October 2021 by Petra H
They are currently too short staffed to provide shopping service, which is the reason that I shop here. This is not a reflection on the sales people, but it is a reflection on their staffing. Normally when I come here I buy quite a few items but was unable to do so this time around, because I need help with the shopping. I'm just going to shop online from now on.
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August 2021 by Julie Coulter
Wonderful experience! Great selection and the staff was awesome. I can't remember names, but the guy with the glasses who likes destructed jeans and the very tall (from my 5'4" perspective) woman, were amazing to work with!
