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April 2023 by Carmel Collier
Granted, I went in to return an online purchase. There were chairs in front of the register, so I had to stand to the side, which was awkward. The person I spoke to didn't seem thrilled with my reason for return & had the audacity to as if I needed a bigger size. The fit was fine. I didn't like the pockets, so size was not an issue. Thankfully, this is not my regular store. The ladies at my regular store are delightful & don't treat customers this way at the Belmar Lakewood store. I will not go back to the Flatiron store. Ever.
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August 2022 by Essie Hengeveld
I had a really delightful time at Chico's! Cheryl (maybe Sheryl) spent an hour helping me find a few outfits to wear for my new job. She really made me feel seen and appreciated as a person, which made me feel so good. Cheryl figured out my style and encouraged me to try different things to see what else might look good. She could see that I was sticking around the clearance racks, so she did too!I really felt like I was shopping with a really knowledgeable friend, or maybe even my own mother. I found a lot of clothes that looked great on my short but curvy frame. I look fun, youthful, and professional, and everything I tried on was COMFORTABLE! I went in to buy one outfit and I came out with three, all because of the wonderful help and customer service I received.I would definitely recommend this shop to a friend. I will definitely be back.
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June 2022 by Team Garcia
Went in today and needed some assistance with a prior purchase. Kathy, the store manager, stepped up and completely helped me out and helped me pick out some additional pieces. I have been shopping at Chico's for many years and will continue to do so with such great customer service.
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February 2020 by Donna Moss
Not as exciting as they use to be.
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April 2019 by Dennis Elliott
Nice clothes some accessories good prices
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January 2019 by Sandra Van Ens
Excellent sales. Choice pretty good this close to holidays. Helpful clerks. Thanks
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October 2018 by Virginia Baca
Went looking for a jacket in a specific color and petites. Sales people were very helpful and pleasant. However I did not find anything today.
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August 2018 by BrDeSaMi Gough
Great service, great clothes
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June 2018 by Heidi Pitchforth
The women who work here love their job and it shows in their amazing customer service. It's a pricey store, but really good quality.
