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January 2024 by maria simarro
The quality of their earrings do not match their prices, and the selection is very minimal. Would not recommend either Claire’s store in this mall. I had an earring lose a diamond 5 days of having them. I didn’t keep the receipt because I had no idea that was going to happen. I was told nothing could be done except for an exchange (even though I will not be purchasing their cheap quality again). I’d really just like a refund and am now facing the repercussions because I was never asked my email from a store employee so there is no proof of a receipt.
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December 2023 by Google user
The quality of their earrings do not match their prices, and the selection is very minimal. Would not recommend either Claire’s store in this mall. I had an earring lose a diamond 5 days of having them. I didn’t keep the receipt because I had no idea that was going to happen. I was told nothing could be done except for an exchange (even though I will not be purchasing their cheap quality again). I’d really just like a refund and am now facing the repercussions because I was never asked my email from a store employee so there is no proof of a receipt.
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March 2023 by Darin Blea
Daughters gotta have those accessories..... lol
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December 2022 by Lauren Report
Haileigh and her Team has definitely turned this Claire’s around! It’s nice inside and lot more welcoming! Our new favorite Claire’s because of food management finally in that joint!!!
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November 2022 by Alison Rakotonirina
We had an excellent experience with Lexi. My 7 yo daughter has wanted her ears pierced for sometime. The first time we tried (at a different business) the gal wanted to do it fast, because she thought that would alleviate my daughter's fear. Didn't work. My daughter panicked.Lexi on the other hand explained each step to my daughter with respect, giving her time to process and take a short pause between right and left ears. This worked well for us and we left with a very happy little girl. They are perfectly placed. Thank you!
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September 2022 by Gabriela Rodriguez
So rude. Went to the Claire’s next to the Disney store and the fat worker was so rude. Was looking at the piercings and literally said to me “move, I’m about to do a piercing”
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June 2022 by Deb K.
We had three kids trying to get pierced and buy earrings and honestly the staff here couldn't have been more helpful or kind. They made sure to thoroughly clean everything, helped the kids choose, and then made sure they got all of the discounts which meant they could afford even more earrings. And when one kid earring was torn out within the week in a trampoline accident, the staff was again helpful and accommodating and repierced him for free. This is the Claire's closest to the food court (crazy there are two!) and the manager and staff have been so awesome every time.
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May 2022 by RitchieRich G u rule
Alysa Dechant I believe her name is, was very awesome, she made it easy for my 14 year old daughter Austin to get her ears pierced, she related to both of my teens and because of her the experience was a good one, I will definitely bring my family back and tell others about our experience. Thank you and God bless you for your kindness to my girls
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May 2022 by Austin Gurule
It was good I got my ears peirce and the girl who did it was great very friendly and playful I think her name was Alyssa she is good but the manager idk her name was really rude loved Alyssa tho
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February 2022 by Jonah Chapman
Nice staff and fun stuff, great for kids of all ages.
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January 2022 by Strawberry_ Kiss
This place is overall good to get accessories but DO NOT get your ears pierced here they have pierced my eye wrong and left my ear in a lot of pain I couldn’t handle the pain and after a few days had to remove the earring to find out my piercing was slanted instead of straight.
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December 2021 by Andre Tweed
Please make sure you do your research before hand on ear piercing packages. I specifically asked for the $65 option and was told there was none (which is a lie) I also asked for a cheaper package option and was again told there was none (another lie), by the manager mind you. They will lie to you to upsell the more expensive ear care solution package and I ended up spending an unnecessary extra $36 for my three daughters without being given the option. I discovered this when I got home and looked at the receipts. When I called and spoke to the manager she flat out admitted that “We tell people a price and if they say ok we charge them that price”. Like I said do your research so you aren’t taken advantage of!
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October 2021 by Lynn Delgado
I love this store, always the cutest finds.
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July 2021 by Jeremiah Osborne-Gowey
Our ear piercing experience here was very good, with knowledgeable and friendly staff that were thorough and made us feel like it was a safe procedure and experience. Friendly and experienced staff were readily available (even though it was busy n the store), helped us find what we were looking for and answered all of our questions. With the piercing, 20% discount on all times in the store.
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March 2021 by Jenn Navarro
We originally came to this mall with plans to get our daughters ears pierced downstairs at Piercing Pagoda but the guy working there was either new or just didn’t have any customer service skills, so we left and went to Claire’s! And I’m so glad we did. Not only did my daughter get seated right away, but Pam did such an amazing job explaining the entire process to our 6 year old (using terms that our daughter could understand). Pam was so friendly & has a great sense of humor. She made it a fun experience for all of us. One month has passed and my daughters piercings look great- they healed perfectly. Thanks Pam for making it such an easy (& fun) process! We definitely recommend this location and Pam!