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January 2024 by Srinadh U V (Srinadh)
Good variety of dresses available for kids
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January 2024 by P A
Women's clothes had a lot of nice things for reasonable or good prices, some being on sale.
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January 2024 by Maciel Alvarez
Zero stars if I could! I came to return a coat drove an hour from Evans . They said I could get store credit since I had apparently brought the wrong receipt. I was fine going that route but the guy helping me insisted on trying to get it back on my card via their “voice approval” dial number. Then the manager came over and they tried to return it he even asked me for my cards last four. Only to be made felt like a criminal by the manager telling me “we’re not going to be able to go further with this transaction” I said that’s ok I don’t mind doing the store credit then” he then proceeded to make it seem like it was a fraudulent charge and he said he could not discuss this on his end even though I came in and purchased it myself for a Christmas gift. I told him he could check the records that I came in and bought it and this is all on my account. They then refused to do the transaction at all making it seem like if I did something wrong with my own money! I can’t believe I almost gave them five stars for trying to fix the situation only for the manager to rudely cancel the transaction as a whole. The hell kind of service are you doing without even giving me any proof of what happened just to make me feel like I stole it something what a joke of a manager
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January 2024 by Shannon Berg
Dillard's carries high quality merchandise and the sales people are always willing to help me find what I'm looking for. When items go in sale, I find deals that are generally better than most discount stores
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January 2024 by André Orcutt
If you like being insulted, come here.
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January 2024 by Mark Stang
All kinds of cute hats and gloves
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January 2024 by Guyneth Youngblood
Short on helpful staff
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January 2024 by Michelle Peterson-Lopez
Great stuff
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January 2024 by Tammy D
Sadie at the jewelry counter at Flat Irons Crossing location in CO is a rock star! Due to another dept store not delivering my order, a call to Sadie in the midst of the holiday madness and she found the watch, pulled it, held it for me and an hour later I was headed home with a very important gift for my son. There are still people out there with strong a work ethic and pride in what they do! Thank you so much Sadie! Merry Christmas to all!
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December 2023 by Carlos Orozco
People that deal with costumers should have a positive attitude, we said hello, we said please, we said thank you and 2 out of 4 persons working at the store had a great attitude...the other 2, not so much, one of them didn't even respond to us.
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December 2023 by Ande Sieker
Awesome customer service from multiple departments. Anna in dresses was really helpful, and Kim in shoes worked HARD and fast to solve my problem. Thanks!
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December 2023 by Brent M
Very helpful and thorough employees. Great quality clothes.
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November 2023 by Traci Pinelli
I've always liked Dillard's at flatirons mall. I've noticed recently it's been going downhill. Customer service is terrible. Was yelled at by a guy that I think was the manager. Couldn't find anybody at a register to pay for my robe. I think he thought I was trying to steal? He told me rudely to go back to that department, someone will be over there. Absolutely nobody was. Waiting for at least 10 minutes before an employee showed up.
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November 2023 by Steve Ramser
Sales associates were very helpful and friendly. The store was well-stocked and neatly arranged. There were not many sale items so prices were on the high side.
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November 2023 by Denise Tschida
Found the perfect dress for a formal evening, The salesperson really did a great job of helping me find the right dress I ended up with two as one would be a backup for cooler weather