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December 2023 by Les A
I've been going to Doc's Automotive for 20 years. When **** owned Doc's, he always did an excellent job and we never had to go back unless we had other problems with the car. Since the new owner took over We have our doubts about him. Our check engine light came on so we took the car to Doc's. He checked it out and told us the thermostat was sticking. He said he replaced it and added ***** and antifreeze. The bill was close to $600.00. A few weeks later the check engine light came on again. We decided to take the car to a different auto repair. The diagnostic check said the thermostat was sticking. After repairs and close to another $600.00 we had to pay. After replacing the thermostat again, everything has been fine. We're wondering if ***'s Auto really replaced the thermostat at all. He charged me for something he didn't fix. We are rating this business with only one star.
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October 2023 by Randy Jones
We have used Doc over the last four or five years, which includes an ownership change from Jeff to Henry and the crew. Both owners have treated us well and always backed up their warranties without any problems. They have worked on our newer and somewhat older vehicles. We will consider them again if we end up with anymore car issues.
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October 2023 by Kelly Estes
Doc Auto was awesome! I had a check engine light come on and was able to get my car in quickly. They did a full diagnostic for a fair price. I was given pictures and ratings of issues so I could prioritize work done. I felt confident that the advice I was given (along with the data) was accurate. My car is safe and back on the road for a reasonable price. I have already recommended them to family members with car issues. I will definitely be back.Services: Steering & suspension repair
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October 2023 by Jordan Meadows
This auto shop is fantastic. From the first interaction through the last, the staff was very friendly. On top of that, they are honest. And I haven’t been able to say that about many mechanics in my lifetime. They tell it like it is and don’t try to sell you on services that aren’t needed. I’m definitely using them in the future.
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October 2023 by Grace Copeland
Doc’s is the only place I trust with my car! As someone who doesn’t know much about cars, I never have the worry that I’m being taken advantage of here. The staff is super helpful and they communicate in a way that I understand. Seriously, get your car serviced here, you won’t regret it!Services: Auto engine diagnostic
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October 2023 by bethany b
After using FTA ( in Erie) for years (and being fumbled by them repeatedly), I started bringing my vehicle to Doc.I've been beyond pleased with the service, and have been 3 times already!It's super important for me to have a well-maintained vehicle as I drive for a living. It's more important that I can trust a place with my literal livelihood, and I've found that trust with Doc.What a great, honest group of people. Henry is especially helpful and respectful and I trust him (which can be hard to do with auto repair shops!) Also, they are $300-500 dollars less expensive than FTA (on big maintenance itmes) which is incredible for someone like me who needs constant maintenance.For the 1st time in 3 years, I haven't had to return to a shop for them to fix mistakes that were made while getting things fixed in the 1st place. So much appreciated!Highly recommend Doc Automotive. ?Services: Air & cabin filter replacement
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October 2023 by Jeannie Pearl
Have been coming to Doc Autos for about 6yrs, they were also great and the new owners are too., the oiil change was good and they pointed out other things that we might want to fix, they went out of there was to drilling some holes in our walker to make it taller, so helpful. Thanks again, will be coming back when we need anything.Service: Tires
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August 2023 by Kala V.
They did a great job and quickly performed the repairs on my car. They were really good at communicating throughout the process and provided a written explanation and estimate of costs. No one looks forward to spending money on car repairs but they did their best to make it as painless as possible.
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July 2023 by Lacy E.
I love these guys. I've always hated taking my car in...it's not something that you can double check the work on if you're not knowledgeable with car maintenance and repair. So you just have to trust that it's correct. And I've been to multiple places where I've trusted it and regretted it. But I've never felt that way here. Tyson and Henry are awesome. I don't ever feel swindled, and I feel like they give me honest opinions while being really respectful of cost and what can be fixed now verses later. They also use a tech program that allows you to look at pictures and comments about the repairs you need and then you can approve or deny them. I trust them, I'd send any of my friends or family members to them.
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June 2023 by Brad Zimmerman
All the fellas I meet were professional. had antifreeze leak they put on 2 radiator new hose’s. Price I thought was a bit high like$360 for 2 hoses and antifreeze? I’m usually do my own work so maybe that’s a fair price??
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June 2023 by Timothy Genser
Amazing service. Great price. Tyson kept me informed during the whole process, also providing me with the worse case scenario. I appreciate the honesty.
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June 2023 by C Costa
I had them repair my air conditioner. I have had a broken air conditioner for over 5 years. Continuously taking it to different places and having then fix for a month or two and it breaking again. Henry was so helpful, understood how hard it was for me to find a day to come in with my kids, I finally came in and they fixed it and reassured me they put dye and have a warranty for 24 months, I believe, to make sure if something doesn’t work they will follow through to find the issue! I’m very happy to have found them. :) thank you so much.Services: Electrical
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June 2023 by Dr Randall Heskett
The seatbelt in my Mercedes was broken. I went to this automotive place and they were the highest bidder by hundreds of dollars. Then I went down the street and eventually found a guy who found a piece of glass in my seatbelt buckle and gave me no charge but I paid him $50. He had the integrity at least to check it out, but they went for, the three roads with their greed. So I would never go there.
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May 2023 by Teryl Fabry
I was just gifted my grandfather’s car when he passed and it’s been sitting for a little while I needed to get it checked out so I Hit and they did a great job. Told me exactly what needed to be done and did an oil change. I then brought my every day car in to have it serviced since I just purchased it I wanted it to get checked out and they looked over everything and gave me an itemized list of what to do in the future. That gives me so much peace of mind. They were awesome to work with. I would recommend them to anyone that needs to have work done on their car. They are very honest and as a single woman I appreciate that since so many other places try to upsell me or give me things I don’t need .
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May 2023 by J Johnson
As usual Doc Automotive does not disappoint. They have taken care of my old truck for years and I wouldn't go anywhere else. They are trustworthy, honest and skilled in their work. My whole family goes to Doc automotive and we can always rely on their great care for our vehicles.
