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November 2023 by Mike Learn
First time in. Mustang needed rear pinion seal. They had me in instantly, gave me a quote. Was actually cheaper than they quoted me. Had it back in just a few hours, Great to see this location occupied by honest hard working people, Thank you.
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November 2023 by Mac22
Took my 1982 Toyota 2wd truck (70k original miles) to be repaired 9/12/2023 because it wouldn't start. Chris changed the ignition coil, control module/distributor. The truck now starts, but it was grossly underpowered, ie 3rd gear to reach 35mph. I returned to Fine Tuned Auto & Chris adjusted the timing (though it had never been adj'd before) and it ran worse. He put the timing back to where it had been for 43 years & said the new coil changed the way the engine performed & there was nothing else he could do. I took the truck to another mechanic & literally within five minutes & in my presence he said "someone swapped the two vacuum lines on the distributor so it was pulling advance at an idle and then from there retarding when you rev up. They had the timing set at 8 but with the vacuum, pulling the advanced the incorrect way at idle." One small change & my truck literally runs like it should. Please tell me, do you think paying Fine Tuned Auto $1244 for this repair is worth the service I received because I literally had to pay another mechanic to undo whatever was done by Chris. Fine Tuned Auto doesn't itemize their receipts either so I don't know how much of the $1244 was for parts or labor. Kenny (owner) I'm sure you're a good guy & run a good shop, but you need to make this right. Before I scheduled the appointment for my Toyota, Bob was very explicit in stating that he had "someone" who worked on old engines & could solve my Toyota's problem. Apparently, not. I left two messages for Kenny (owner) thru Bob & never got a call back. Is this what post Covid customer service has become??Service: Engine repair
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October 2023 by Jen S.
Normally my go to shop, but lately they haven't been able to provide estimates, they just take down the info and tell me I'll hear back in an hour. 2 days later, still no estimate. Pretty frustrating.
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October 2023 by Genivieve Briggs
I recently had brakes done at Fine Tuned Auto in Broomfield. Everyone I worked with was friendly and professional. They were able to get my vehicle in quickly and get it back to me quickly. The quote was straightforward and I didn't feel pressured at all. We will definitely be taking our vehicles back to Fine Tuned Auto.
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October 2023 by Erin Baldwin
When I called the they surprisingly enough said they could see me later that today. So a loose appt was made. They also explained that the oil change would take about two hours. When I arrived they showed me to their waiting area which had snacks, water and sodas. I was alo surprised to see a charging station for different kind of phones. I waited in the room exactly two hours!I had received a coupon in the mail for an oil change and diagnostic for $60. Cheapest around. So glad I went with them. They were so nice and helpful. Definitely, would go back!
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October 2023 by Micheline Gardner
Sadly, we were in an accident, but the fine folks at Fine Tuned Auto took care of everything for us. Justin and his team liaised with our insurance company providing the required photos and estimated cost to repair. He made himself available to meet with their inspector and just made what could have been awful as painless as possible.
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September 2023 by Deborah Z.
Normally, I recommend Fine Tuned Auto in Broomfield, but my visit today was disappointing. I scheduled an oil change (online). My appt was at 12:00. At 12:45, I saw that my car hadn't been moved from the parking lot. I went to the front desk and told Justin my car was still sitting and I didn't think I could wait any longer. He asked me which car, went back to the shop, came back and handed me my keys. No "sorry about that", no nothing. Pretty poor customer service, which is unusual for them. Don't think I'll be back since there are so many other options for an oil change. Hello Valvolene...thanks for the courteous, in and out service.
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September 2023 by Paul Trunzo
Brought in my Jeep with a transfer case controller issue. Hats off to Justin who took care of me all the way through the process. He was on top of the issues, very communicative, and easy to work with.Will continue to give my work to Fine Tuned Auto in the future.Service: Transmission
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September 2023 by Bob Rotert
Went in for oil change. Was greeted and well taken by the service rep Justin. HoweverAfter I got my truck back I noticed the oil had been quite a bit overfilled! I had to take it back and have them redo the oil change. Hopefully its right this second time.
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September 2023 by Francisco Garcia
Great place. The staff are friendly and will take care of you. Justin at the front desk is stellar. 5 stars doesn't do my experience justice. Cannot recommend this shop enough.
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September 2023 by Taylor Rogers
I worked with Justin and he was great! Very polite and helpful at all times. The team figured out my vehicle's issue, and fixed it at a very reasonable price. Would definitely recommendServices: Electrical repair
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August 2023 by Jazmin Martinez
Wow! Please check under your hood before you leave the shop and make sure your oil cap is on so you don't deal with their mess. I just got my oil change done this morning. I decided to check because it smelled like oil when I was driving in the evening. I end up finding oil splattered all over. On top of that, the oil cap was missing and I had to buy a new one. Probably never coming back here again. $50 oil change wasn't worth this mess /headache
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August 2023 by Paul D'Ascenz
I had my engine oil and filter changed.I had a coupon for $49.95 + tax for synthetic oil change.They did an exemplary job.Last time one of the GM dealers serviced my Chevy Equinox they slopped used and new oil all over my engine bay.Then they charged me $129.Bring your car to Fine Tuned Auto.For an oil change.There as particular as I am.Thanks FTAuto!
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August 2023 by Josh Salgado
Fine Tuned Auto has always taken great care of me and me vehicle. I have been using their services for 2 years now and never had any hiccups and they’ve always recommended the best ways to maintain my vehicle.Services: Brakes
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August 2023 by Allyssa “Robbie” R
Whole traveling my Mom broke down in Eerie Colorado. Was fortunate enough to find Fine Tuned Auto on Arapahoe Road. EVERYONE was very kind and courteous. She was informed up front of estimates and costs. Thank you so very much for your professionalism.As her van was being held in wait for the radiator Keith was so kind to of even tended to her plant that was left in the vehicle. ?Thank you very much, The Heddlesten Family. (Rose and Robbie.)
