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January 2024 by Dimitar Laskov
Poor customer service and Manager Michael, I was trying to return my brand new shoes and he was not nice and professional at all Do not Recommended ....
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December 2023 by Katelyn Geary
Ask for Wendy when you get there—she’s super helpful, knowledgeable and friendly! Thank you for all of your help today, Wendy! We’ll be back!
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October 2023 by J Weber
A shoe store that doesn't let you try on both shoes at the same time. Apparently it's because they assume everyone that comes in the store is a potential thief instead of a paying customer. Even if you stand at the register. We won't be going back there ever.
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September 2023 by sharon james
The manager was extremley rude when trying to return a pair of UNWORN shoes due to receival of deffected item. Such a terrible experience there. So much discrimination from every staff member.
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September 2023 by Amit James
Rude employees. Cheap quality shoes. Tried to return a pair because I received them creased and they wouldn’t even think twice about refunding the defected item. Terrible experience. Don’t recommend !!!
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July 2023 by Matthew Miller
Great experience today at the grand opening of the newly renovated JD Sports. They switched from Finishline to JD sports which is MUCH NICER! Employees were very helpful and nice! Cannot wait to come back!
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May 2023 by Dmp Pri
We went to get My son some new shoes today. Employees where not helping him. Then when one finally did come to help him. Was very Rude. This is second time we tried here with same luck. If your Employees don't like working with the public. Maybe this isn't the right job for them. We did go else where to get My son his Jordan's.
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April 2023 by Gavin P.
Gave me some returned shoes and claimed the box got shipped that way when it looked worn and used , stain on one of my eyelits and the sticker on the box torn up. Not even a retail price sticker on the box. From factory this would never happen, never had this problem buying shoes from a retail store before.
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January 2023 by Tasha Ness
I went and bought my son a pair of Nikes today and the guy helping us was amazing. He was very patient and kind. Xander and Tyler were the young men helping us. Great customer service. We will definitely be back.
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December 2022 by Gary Bonner
My Son entered their Raffle for a pair of lost and found AJ ones - I entered as well, was called by the Store - told he had won - but when we got there they’d sold them already - - store manager was going to make it right - never got a call from him - ghosted - that was supposed to be my Christmas present…
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October 2022 by Liz Quin1123
Definitely one of the better finish line stores I’ve been to and a lot of that is in thanks to one their sales associates. Chris was so helpful and knowledgeable. Never showed any annoyance with how many times I changed my mind. That makes for an excellent shopping experience!
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September 2022 by Angelique Espinoza
Geoff is amazing!!! He helped us get the new Taxi Jordan’s , he went above and beyond!! I suggest this location for everyone ! They always have what we need , if sizes are out Geoff gives recommendations and info needed :)
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July 2022 by Cupro Cupris
I literally wear shoes for 20 minutes and they won’t let me to return them because “manager” said the shoes are so dirty! It was not true because it was just a little dirty of daily use. Never buy anything again from this store.
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September 2021 by Elena5151
Came in to buy my son some Nike’s and no one approached me and ended up just ignoring us. Sadly this isn’t the first time at this location. Too bad because we really needed a few new pairs of shoes for him, but I guess we will just order from Nike.
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July 2021 by Andrew Parra
Verbally attacked one of my friends and was told racial slurs.