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October 2023 by Jesse Burdge
10 out of 10 would not recommend!!!!!I returned to my truck after my son's piano lesson to find a flat. I was parked In The Same Parking Lot as this tire shop. I figured it would be way easier and quicker to ask them for help. It was 4:50. They refused......stating they were "closing soon".I get it. They close at 5. A tire change by a full service shop should take less than 15 min. That puts them 5 minutes past closing.I can change a tire. I don't need a tire shop for that. But if you want customers, in a market that has plenty of options, be a reasonable business! When you have the opportunity to help someone out and make a positive customer experience please embrace it!! I was more than happy to pay for the convenience of getting back on the road ASAP!!I would advise anyone shopping for tires to go elsewhere. This business is not willing to spare an extra 5 min to help a customer out.For shame.......Since I can not figure out to reply to the response provided, I am adding to this review.Thank-you for getting back to me about my experience. Unfortunately you have me confused for another customer.I walked in through the front door, which was unlocked because you were still open. I do not have AAA, nor did I utilize that service.It may have been 4:53. All I know is that I looked at the time as I walked out, and it was 4:55 at that point.Your technicians were still there. They were not "more than happy to stay late to help".This was on Monday October 9.I stand by my review. 10 out of 10 Would Not Recommend.
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October 2023 by Rachael G
I miss Finn Moto Tech!! Beware of Broomfield Roadmasters on Alter, especially if you are woman. They lie straight to your face about the services they are perfoming on your car. Tried to tell me my vw passat diagnostics was taking 3 hours because I have a synthetic oil car and they have to go through all the wires on the engine block separately. Called my brother who is a vw mechanic and that was a straight up lie and he would never pay the prices they are charging and would recommend me taking it to the dealership before paying what they were asking. Please note, I was the first one there at 8am, first appt. Oh and they are gonna charge you top dollar for labor and parts. In the past, If i had a turn signal bulb go out, Finn Moto tech would change the bulb and charge me for the part because I'm already getting services done. Not at roadmasters Broomfield. Go somewhere else.I miss Finn Moto Tech!!
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August 2023 by Brian Larson
Great place.They got my vehicle repaired and found something else that needed to be done while it was there which probably saved me a headache down the road or on the side of the road waiting for a tow truck.All the work was completed right on time.Thanks a lot!
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August 2023 by Naomi Green
I had an appointment this morning there, and when I showed up I was told my appointment had been moved to sometime in September. They didn't contact me about the rescheduling, and I had received text messages confirming the date and time for this morning.
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August 2023 by Alfred Weaver
I was surprised by the full service range they have. Went for the buy 2 get 2 tire deal but got alignment, wheel sensor tests, wheel rim repair and warranty coverage, all in one visit for the cost of 4 tires! No deal so good anywhere else!
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March 2023 by Alyssa Fuchs
Took our family truck here for some routine maintenance and a general inspection to make sure everything was in good working order. They did a great job, were very thorough, and helped point out some potential areas that needed attention without pressure. We really appreciate all the guys at this shop, and I always feel comfortable there! Very grateful for their honesty, patience, and kindness.Services: General repairs & maintenance
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March 2023 by Jesse Silver
updated review after new ownership and company name (old review was for Finn) - took my <7 month old Outback Wilderness in to get an oil change. After driving it for less than an hour, the engine started smoking and half of my dash warning lights came on. I took it into Subaru and the Roadmastes technician had spilled so much oil on the engine and wiring that I had to get multiple components replaced and the engine cleaned. I will obviously not be going back there, I miss Finn MotoTech.....(Finn review->) honest, friendly service that is fast! they won't work on whats not needed, and they always give great recommendations for the longevity of my cars. Can't say enough good things about this shop!
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March 2023 by Alison Blunk
I had my vehicle towed to this location, initially for a battery replacement. Unfortunately, the tow truck damaged my vehicle (a pin gave out on their truck and my car fell off)--due to the accident, we had my car inspected for any possible additional damage that the tow caused. Initially, it started out that everything was good and just my battery needed to be replaced. Within a 12 hour period it went from $1200 of repairs (wheel bearings, alignment, etc.) to $8000+ by the end of the day (rack and pinion, all shocks, etc.). My car was safe to drive so I took it to a reliable mechanic who inspected the vehicle and what Roadmasters said was necessary. Not only did he say that the work they said was needed simply wasn't (they said my rack and pinion was shot and Leo said it was totally fine)--they would have charged me $8000+ for that work whereas Leo (at Mechanic Project in Lakewood) said it would have been $2500 tops. I ended up only needing one part repaired from Leo.Services: Vehicle Inspection
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March 2023 by Alyssa Wesnitzer
Took our family truck here for some routine maintenance and a general inspection to make sure everything was in good working order. They did a great job, were very thorough, and helped point out some potential areas that needed attention without pressure. We really appreciate all the guys at this shop, and I always feel comfortable there! Very grateful for their honesty, patience, and kindness.Services: Auto maintenance
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December 2022 by Surendra Magar
Don't go there !!! I just got my vehicle inspected here. I asked the report, they said not in the system. They can't print it. They only can say your vehicle is good. I wasted my $180.
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December 2022 by Christopher Sawyers
Awesome business with honest and skilled professionals. They saved me time, stress, and money after another business did me dirty. Thankful for these dudes.
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October 2022 by Keri Sabol
New Manager Paul knows customer service! He was up front and honest about the price increase, yet said he would do his best to honor an estimate from 3 months ago.Paul and his crew had the car done before the close of business even though I didn't expect to pick it up til the following morning. I'm very pleased with the service. I've found our new mechanic. Thank you Paul.
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August 2022 by Antonette Aguirre
I DO NOT recommend this shop!! I had a friend's vehicle towed here for a water pump to find out 4 weeks later they towed it to a different Roadmasters ? TERRIBLE management!!
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June 2022 by Carl Salazar
Had an oil change on my Ford Explorer on 6/8, was shocked at the price! it used to be reasonable at about $40.00 +-, today it was $84.29, when I mentioned it to the person on the register he said everything has gone up, when I presented a coupon on their flyer for $7.50 off on synthetic oil he said it only applied to basic but the coupon is very clear including Synthetic. plus $50.00 per hour labor for an oil change?????.Considering another provider in the future,Service: Oil change
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April 2022 by Steven 432
I came to Road-Masters (previously Finn Mototech), 4 years ago for a 2nd opinion for a new clutch replacement. Road-Masters stated that my fluid was just low and they added the fluid and didn't even charge me. This saved me $1,450.00 because the shop prior wanted to charge me for a complete new clutch and assembly. Today(4 years later) my car is still running perfectly and the clutch still work great.Services: Brakes
