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February 2024 by Deb Vandenburg
WE hate to leave negative reviews but there literally was no other way to communicate with this company. We started calling and leaving messages over a week ago. No response. sent emails - no response. Tried the chat feature that keeps popping up but it just takes you to a message that says they don't have chat. Both my husband and I tried so many times to get any response. we live far from the showroom and just had a simple question about length of the beams they carry. They have wonderful reviews and we were excited to be able to order from them - but no one could even call us back after a week of phone calls and messages. Maybe they are so busy and don't need our business but wow, we were very disappointed.
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January 2024 by Tim Fish
Exceptional customer service and wood selection!
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November 2023 by Jonnie Lynn Kaplan
Greg was amazing. I showed up 4 min before they closed for a mantel and felt pretty awful about that and Greg did nothing but make sure I was taken care of. He didn’t rush me at all or make me feel like a burden. He straightened the surfaces for free the next morning and it was ready for pickup at 9 am when he opened back up. He seemed genuinely impressed by my project and wanted to converse about it. What a great experience! Yes the wood isn’t cheap but it’s also a billion times better that what they have at Home Depot or Lowe’s (I checked both before coming here) for what I was doing. LOOK HOW LOVELY THIS IS). Thank you so much for being so welcoming and helpful. I’ll be back for the next project!
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October 2023 by Julie Mankin
Had a great conversation with Greg, we were looking for a beam to make a mantle. He didn’t have a size we needed but said every Monday he went to storage to get more, he would email us the next week to let us know what he found. We emailed and left a voicemail after not hearing from him, 2 weeks later a woman called and asked us about the voicemail. She said this was the first she heard about it and that she would talk to Greg and get back to us. Never heard back from her either. They had some great wood, but customer service follow up was not a good experience.
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September 2023 by Grey Angel
Amazing service! Came to them with my girlfriend and we had a unique project that they happily took on and the result was incredible! Can’t recommend this place enough. ❤️
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December 2022 by Jennifer Ashmore
Excellent experience. Several employees showed us around, explained all the different materials to us, project uses, etc. Definitely check out what they’ve done with their restroom too, super cool! Got the creative wheels spinning & We will definitely be back.
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December 2022 by Juli Pearson
These folks are great!Beautiful selection and they have the process dialed in.Just bought a mantle. Can’t wait to get it installed.
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November 2022 by Casey Becker
This place is great! Dennis was very helpful in finding the perfect mantle for my fire place. He was full of knowledge and great info. I can't wait until the mantle is done and I can install it!
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September 2022 by Courtney Brillhart
Fantastic place. Wonderful customer service. We were able to find a perfect piece that we're going to turn into our new fireplace mantel, and we know around what time period it's from since the staff is so knowledgeable. Also, their prices are incredible!
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September 2022 by Courtney B.
Fantastic place. Wonderful customer service. We were able to find a perfect piece that we're going to turn into our new fireplace mantel, and we know around what time period it's from since the staff is so knowledgeable. Also, their prices are incredible!
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April 2022 by Jasse C (TCP)
I've gone into Front Range Timber a handful of times and until now, they just provided advice. I'm excited to say that I've finally been able to spend some money at a great local business. The staff is awesome, full of advice, and don't try to understate the cost of their products and services. No surprises, just great service and huge selection of reclaimed lumber. I have no doubt I'll be going back again.
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March 2022 by Lucy Allen
The guys at FRT were so helpful and accommodating. I was given multiple choices with simple, easy instructions as to how they could help with my project. They have a great selection of farm house beams and reclaimed wood pieces. I highly recommend making a stop to FRT!
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March 2022 by Jaimie Lawson
We worked with Luke who spent a lot of time working with us. He is knowledgeable and we could tell he takes pride in his work. Luke was a pleasure to work with and always friendly and eager to answer our questions or concerns. We absolutely love how the mantles turned out. We chose reclaimed wood from an old barn and not only did it turn out beautifully, we now have a piece of history in our home.
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March 2022 by David Begley
Great selection and pricing. Friendly and knowledgeable staff. They will be my go-to for future projects with reclaimed lumber. Found some nice old pine boards that I used for shelving.. sanded them down, but made sure to leave the circular sawmill marking.. then finished it with odies to make that pine woodgrain pop!
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February 2022 by Grant Erwin
Really great customer service to help me get just the wood I needed for my project. When I mentioned I was the principal of a high school and we were starting a shop program, Greg (the owner) offered some advice and assistance on his own. A local business like this that wants to assist local communities and schools is awesome to see. They will have my business moving forward.
