-
March 2024 by Srujith Yeturu
Karen and Kay were super helpful, showed us all our options and worked with us throughout the process!!
-
March 2024 by Colin Peterson
Amazing experience! Leo and Kay were wonderful.
-
March 2024 by Brandy Peterson
Leo and Kay were amazing and they had the best selection. 10 out of 10 recommend
-
March 2024 by Ezra Zabinski
The service was really nice I got a gold chain 1 year no interest the chain is real gold 14K an excellent 5 stars.
-
December 2023 by Kim Tossava
Leo is my favorite! He’s been helping my husband and o since last year when we purchased my engagement ring! Fun to work with, no pressure and the friendliest person! Will always come here and to see him! Thanks for all you do! Just got my husbands cross.
-
December 2023 by Ely Fink
I recently purchased a custom rose gold ring with a stunning 2 carat blue diamond from Helzberg Diamonds, and I couldn't be happier with my experience. Leo, the Assistant Manager, provided exceptional service, guiding me through the customization process with expertise and patience. The final product exceeded my expectations, showcasing exquisite craftsmanship and attention to detail. The entire team at Helzberg Diamonds deserves praise for their professionalism and commitment to customer satisfaction. I highly recommend them for anyone seeking high-quality jewelry and personalized service. Five stars without a doubt!
-
December 2023 by Heather Sawaya
I love diamonds and Leo is my guy!! Knowledgeable, amazing, fun and he has so much class! Go visit him at the flat irons location!! - Love Heather and Ariel
-
December 2023 by Ariel McMaster
Leo was absolutely amazing. So kind and helped us get everything we wanted. Thank you so much for your kindness.
-
December 2023 by Ronald McCormick
Karen was extremely helpful and help me find the right Diamond stud earring for two of my granddaughters. I’ve been looking at multiple jewelers, and Helzberg had the best price for the same quality of diamonds and the excellent kindness and service. Arthur also assisted me when I came back for the purchase and him and Karen wonderful duo team. I wound not have gone anywhere else for my final purchase.
-
December 2023 by Danny Ortiz
Customer service still exists. I shop at several jewelry stores and prices are pretty universal. What sets Helzberg aside was their amazing staff. Karen and Aleana we’re not only knowledgeable and experienced, they were friendly. Kindness goes a long way with important purchases and they were amazing. Keep up the great work!
-
November 2023 by Riley Mosak
Had a very enjoyable visit with Arthur, one of the managers, picking up a necklace for my lady. Definitely recommend swinging by if you’re lookin for some jewelry. Hopefully you’ll be lucky enough to have Arthur help ya out!
-
October 2023 by Vicky Hewitt
I just had the most amazing experience purchasing the ring I've always wanted! Aleana and Karen, were so wonderful; working to find me the right ring and advising me of everything I needed to know and understand in regards to this particular ring. They treated me so kindly and were very patient with me. Thank you dear ladies, I will pay your kindness forward! That's the kind of atmosphere I like and makes me want to shop at a store again! I adore my new purchase and you can't go wrong should you choose to buy this item!
-
October 2023 by Anna Bencsik
Very satisfied with the kindness of the staff that helped with the ring I bought, the quality is great, and the service is exceptional. Thank you.
-
October 2023 by Travis Hanes
So the piece of jewelry I've been looking for was a golden ring for my septum. I've been aware that that isn't the most traditional piece of jewelry to find. I called this place before going in. The lady on the phone was sweet and told me there were a couple of options to order in. So I go in. I ask the lady who greets me about these ring options, and she says, "we don't have those here." Which I know isn't true. I inquired to order one in through them. And she pulls up one option, saying that that was all they had and dismissively referred me to a kiosk. I felt disrespected and as though she simply didn't want to help me based on what felt like an unwillingness to continue that interaction. I almost didn't even believe that the place I called and went into was the same place. I called again another day. another lady who was very helpful said that they had several options and to come in to order them. So I go in. This lady is nice. I explain my last experience being unpleasant, to which the response essentially was "she's usually nice." Which was a bit invalidating, but whatever. So she shows me options and we decide to order one in. Great! It was said to be in on the 15th and that she'd call me as soon as it showed it. Great! The 15th rolls around, and I call in that morning to check about that. This different lady I initially spoke with on the phone was also kind. Puts me on hold and says it wasn't there yet and that they'd call me when it was. All good! A little later, I realized I hadn't asked about a time estimate because I had things to do that day, so again, I called. A different lady answers the phone, but this time I'm told that it won't be there til the 26th? So I'm confused. I wanna try to reach out to the lady whom I had placed the order with just because the info was inconsistent, and I just wanted some clarity. I don't, though, assuming maybe she'd reach out on her own to explain the new circumstances. Either way, I was gonna wait, so I left it. Two days later, I got a call, and it had shown up. I'm still confused, but atleast it was there! I show up, and it's a tiny tiny ring. Another lady I've never seen before was helping the lady I had done the order with. At some point, she made the observation that it looked like an eyebrow ring. I look closer at the computer screen, and it doesn't even have septum in the description. To be fair, I had seen the screen days before as well and hadn't noticed that, but then again, I'm not the one selling jewelry. So the actual septum ring they have isn't the style I want and is upwards of $500!!I asked them what the spot price on gold was? Someone said $2000 per Oz. A bit later, I looked up the live spot price for gold per g was $62.02. The weight of the ring we were looking at was about 1.02g. So the markup on this thing was what? Almost 700%? I mean, I can not imagine a way to justify that price for that little weight and design in something. That's shady business, at best. So I don't buy anything. Thankfully, I was refunded my 10% down payment toward the wrong ring. I was then referred to a piercing shop I'm familiar with. The lady was saying that she was certain that they had 14k gold jewelry there. I asked if she was certain. She said she was. I call that place not 2 min later, and they assure me they do not carry any gold 14k solid gold jewelry. I appreciate those who were trying to be helpful but between the lack of communication, the lack of general product knowledge, and the scam prices, the run around, I'd suggest to all of you reading to not be fooled by the politeness and smiles when they do occur, and to go somewhere that's more legitimate and well versed for jewelry. It was too expensive and taxing for this quality of service.
-
October 2023 by Joseph Kimbrough
Had the best experience at this location the other day. Picked up a beautiful Italian silver chain highlighted with white sapphire stones. Staff was very friendly! Thanks for KAREN about me! ?