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December 2023 by Avery Clark
Friendliest staff I’ve ever met! I’ll be Frank with you, I didn’t buy anything other than a bag, but when I wobbled into the store with my cheap pac sun bag ripping, the woman at the counter immediately helped me. Such a kind employee who deserves to be promoted.
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October 2023 by Allison BFox
These five stars are purely for Kimberly! I had no intention on buying my Doc Martens today and was just stopping by to see what size I would be to order online. Kimberly was so knowledgeable and helpful that I decided to purchase them today. I would have not purchased almost $200 in product if it wasn’t for Kimberly. This journeys is lucky to have her!
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September 2023 by carol jonathan
The manager here is doing such a poor job. I could tell that her employees didn’t like her very much. When someone needed a return, they employee who seemed new or not in the position to do a return always asked if their manager, I don’t remember the name, was out of the bathroom yet. Times that I have come in there and there so happens to be a return happening, the manager also so happens to be in the bathroom. They up-sale a lot, I was told that it’s an expectation. I get selling but the way they do it just bombards the customer with so much information that I don’t even want to bother to here it. Some of the people just looked so disinterested when their manager came around, it makes me believe they don’t like her very much as a superior. You can’t run a business with managers who make it seem like a living hell for their employees. Teenagers can be dramatic, but the eyes tell a lot.
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September 2023 by Katie Garcia
Ethan helped us out today , such a good sales person very positive attitude , helpful such a sweet person thank you for your help today Ethan you are doing great !!!
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July 2023 by Eddie
Came in to buy my kiddo shoes for her 11th bday. She’s at the age where she’s in between sizes. Lexia went above and beyond to find the perfect shoes. She’s was extremely professional and knowledgeable. So amazing that she made my daughter feel super comfortable with her decision . Top of the line service !
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July 2023 by Mitzy
Came in to buy my kiddo shoes for her 11th bday. She’s at the age where she’s in between sizes. Lexia went above and beyond to find the perfect shoes. She’s was extremely professional and knowledgeable. So amazing that she made my daughter feel super comfortable with her decision . Top of the line service !
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June 2023 by Mitzylina
Came in to buy my kiddo shoes for her 11th bday. She’s at the age where she’s in between sizes. Lexia went above and beyond to find the perfect shoes. She’s was extremely professional and knowledgeable. So amazing that she made my daughter feel super comfortable with her decision . Top of the line service !
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May 2023 by Joshua Perez
Lame that they told me my shoes would arrive in 3-5 days from day of purchase. Come to see the tracking info says 3-5 days from the day they ship out. Over a week at this point. Not getting my shoes for the event I planned to wear them for. The girl was nice and all, but now it just feels like they tell you your stuff will arrive fast just to get the sale.
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January 2023 by Carina B.
I had to go to the mall to get something fixed with my phone and I had to wait for two hours. I went into half the stores and Alexis/Lexi was the best worker out of every store I went into. She's informative, good at giving personal knowledge and experience with the products she was selling. I would know since I did retail for ten years! If I wasn't particular about what socks I like I would have bought those with my shoes. Not sure her title but she deserves a raise.
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January 2023 by Edd
One girl who speaks Spanish was nice and helpful but I saw some other employees who were rude and disinterested in helping Spanish-speaking customers
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September 2022 by Lily Stearns
Sam was super helpful!!!I thought I was doomed when I had washed my Vans. But Sam was able to give me a discount and buy some different shoes. Really appreciated it :)Thanks!!!
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September 2022 by Mari I
Can Sierra/Ciara (not sure how to spell it sorry) can she be my saleswoman everywhere?! I came in to buy some Docs and Converse with my dad, and she was amazing, super helpful, enthusiastic and kind. She made the whole experience super pleasant. Thanks! :)
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May 2022 by ihbibi ijibniub
They have a ton of converse. They have classic high top chucks there in every color and size...the converse store had NONE! Not even 1 pair. The young woman that helped me this morning was very nice. Thanks for having my shoes!
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May 2022 by Google User
Can Sierra/Ciara (not sure how to spell it sorry) can she be my saleswoman everywhere?! I came in to buy some Docs and Converse with my dad, and she was amazing, super helpful, enthusiastic and kind. She made the whole experience super pleasant. Thanks! :)
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October 2021 by Samuel Matez
Hannah is the most helpful and convincing sales person I have ever had and she went above and beyond. We asked to try on a certain shoe and she brought us 4 variations to check out. Will definitely return next time we visit this mall