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November 2023 by Jake K
No one answers the phone. The building is under major construction, the closest parking lot to the lab is closed. Making the lab very difficult to find. You would think they would let you know that you have to park on the opposite side of the building and walk through the entire hospital to get there, but no. And then they don’t answer the phone. I called 8 times, no answer. Best to find another location that is paying attention
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October 2023 by Jacqueline M.
Absolutely the worst place to get anything done! You can't get a person on the phone, the building is impossible to locate. Garbage company with no help and no people to do anything! Don't get your blood work done here
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September 2023 by Angie Torres
I have had a good experience getting labs done here. I always walk in during their open hours, and wait time is typically no more than 10-15min.
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September 2023 by Alex Scott
Don’t waste your time on this place. Booked an online appointment and they were 45 mins late. Terrible terrible service.
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September 2023 by Lezah Higashi
Terrible! I made an appointmentto be seen (which is HIGHLY RECCOMENDED, btw). It wasn't until I was ALREADY called back that they told me that I could not be seen at this location because the specific machine they needed to use for my test was broken.... my appointment was scheduled more than a week in advance and it says on the appointment what type of services I needed. Why on earth was I not called ahead of time (before making the 1hr trip it takes to get to this location, which is the closest location to me) informing me that they couldn't see me and to book another appointment.I ended up going to the location on Pecos Street and since my appointment time slot wouldn't transfer over, I had to wait as a walk-in to get the same tests done. Just seems like something that could have been easily avoided with a simple phone call...
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September 2023 by Private Private
Made an appointment online and they were 45 minutes past that to get me in. Why is their time more important than mine? And why make a reservation at all. Lousy management at this location. Go to a different one.
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June 2023 by Manar Abdelbaky
The lady at the front desk was pretty rude. Please train your staff on how to be more compassionate.
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June 2023 by Megan T.
Got there right at open for some blood work. They were supposed to open on Saturday at 8:00 am, ended up leaving at 8:40 because they still weren't open.
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March 2023 by Caitlin P.
I got there right when they opened on a Saturday morning and there was already a line. When I was chatting with the person checking people in she said she saw the line so opened a little early. I was expecting that I'd be waiting at least and hour but they were super fast and I only had to wait 15 minutes. Check in was quick and easy. Would highly recommend
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March 2023 by K Z
I was there in June of 2022 and again March 1, 2023. Despite everyone’s bad reviews, I have had nothing but positive experiences at this Labcorp. Granted I make sure to get there upon opening so I don’t have to wait in line but the staff I’ve dealt with were friendly and unlike the Labcorp at Avista hospital, they actually picked up the phone to verify that they were indeed open. I called the Avista location three times and left messages and never heard back. This location picked up the phone right away. After seeing some reviews that they had been permanently closed, I wanted to verify. The gal was nothing but helpful. There is a lot of construction at the hospital right now and they have to reroute you through a different main entrance but it wasn’t that big of a deal just a little bit crowded. I was in and out very quickly and despite only one person working there she was very efficient and checking three of us in at a time and then going back and doing bloodwork for each of us one at a time. I will continue to go back there as long as I continue to have these positive experiences. I can’t speak for having an appointment or showing up any later than 7:30 but I’ve been very pleased with this location.
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March 2023 by Mary Hawker
Arrived at 4:35pm, only to find the door locked! They close at 5pm but the older man behind the desk was super annoyed that he had to do his job. I told him I was there to drop off 2 samples, gave him the sterile specimen cups, and after that he put his hand out with his eyebrows raised, but spoke no words. I asked him what he needed and he said “uh the ORDERS from your doctor?” In a condescending tone. They were sent digitally so he had to look them up. The whole time he was so condescending. I won’t go into other details but trust me, I was fighting back tears as I left, shocked at how rude he was. After he closed the door behind me and locked it, that’s when the tears streamed down my face in front of all the people in the waiting area. I try not to let people get to me but this man is a piece of work and shouldn’t be around patients.
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February 2023 by Serena Becker
This location is closed permanently after driving almost an hour to get here. I am definitely upset. I had already went to the one on my other day off at 120th Ave., which is also closed permanently.
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February 2023 by Scott B
Arrived an hour after posted opening time to find them closed. The last time I used this location I waited nearly two hours past my appointment. Previously used the Westminster location , arrived there ahead of schedule waited an hour past appointment to be told they couldn't draw for the test I needed and I needed to reschedule for a date when a specific worker was there. Horrible business practice. All the bad reviews are spot on
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January 2023 by Carlo Licea
Very low competency in keeping track of orders. Only 1/3 orders placed has made it into their records, resulting in wasted time for visits
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December 2022 by Esmeralda Barela
I've been to other labcorp offices and have had good service. I'm not sure what the point after an appointment is because you wait so long it's really a waste. The woman checking you in seems inconvenienced by patients presence, short, and unhelpful.
