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January 2024 by Connie Campbell
Excellent service.
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January 2024 by Chad Oppegaard
Broomfield Meineke asked for the year, make, and model of my truck and gave me an $80 quote to replace a wheel stud on my Tacoma. I made a 2 pm appointment and drove 45 minutes from south Aurora to have the service completed. When I arrived, the same guy apologized and now quoted me over $330. The manager came out and said “this guy is new here and shouldn’t have quoted you $80.” I told him I took a half day off work and he couldn’t care less…
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January 2024 by Lester Hoffman
Service was fast and good. I will go back next time.
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January 2024 by Angie Courville
We've been using this particular meineke for about 5 years now. They have excellent customer service, are trustworthy and honest, do good work, and are efficient. We wouldn'ttake our vehicles anywhere else. We highly recommend them.Erick is top notch when it comes to customer service. He knows his stuff as a mechanic too and ensures you get the best results for your money. Can't brag enough about this place. Thanks Erick for taking care of our vehicles and ensuring we are safe when traveling the roads. You rock!
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January 2024 by John Hallesy
I was given a ride home so I didn’t have to wait for the repair. My partner drove with me to pick up the suburban. The repair was excellent and made my Subiirnan safe from exhaust intrusion due to a missing tailpipe.
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January 2024 by Jeremy DeLeon
Needed an Uber inspection showed up at 5pm they close at 6 and no one was there to do the inspection. Next went in at 4pm, my car was inspected, yet the document wasn't filled out all the way. Finally, it cost $20 last year, now $45. New management and employees. Not the same and not going back. Customer service was off point and willingness to help wasn't there at all.
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December 2023 by Brad C.
Very satisfied with this shop, I believe they are a reliable Jeep source. I have a 2015 JK, it had a weird problem in the front end. They figured it out and fixed it same day. Kudos to these guys, and will use them again. Honest, reasonable, easy to work with, and warranty their work. Can't shake a stick at that!
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December 2023 by LM google
The most important word in the auto repair business. Honest. Met a 3x customer while I was there and heard as she was told a rattle was nothing serious and she needed no repairs. For myself I was told a cheaper option was available vs the one I chose. Can't ask for better than that. They also have good coffee!! ,?
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December 2023 by Kyle Thomas
Showed up for a scheduled appointment at 10am on Tuesday. Arrived on time and the gentlemen at the desk seemed to be fairly busy actively answering phones. He was visibly flustered so I patiently waited for him to finish his calls, as I was the only person in line. After he wrapped up his conversations, he said "How can I help you, and make it quick." The remainder of the encounter carried on with the same tone. I generally provide a decent amount of grace to those who are obviously overwhelmed but I will not likely return to this shop due to the poor customer service which is unfortunate because I found most other aspects of my experience to be accommodating.
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November 2023 by Burt Hunton
My air suspension was shot in my 2004 Lexus GX470 so I brought it in for my options. After getting a quote for $2,400 I made appointment and dropped it off. Got a text saying it was ready and when I arrived my total was only $1,400 they were very honest telling me only my rear suspension needed the work and front was fine. Thank you and Happy Thanksgiving highly recommended the Broomfield location.
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November 2023 by David Germain
Great if you’re getting an oil change. Fast and efficient. They’re super friendly until you can’t afford the repairs they recommend, then they can’t get rid of you fast enough. I’m sure they get people wanting an inspection for free just to diagnose the problem so the customer can fix it at home. So I get that for sure. Sadly not everyone who comes into the shop can drop 1-2k on repairs. It’s like the mechanical version of a gal who you’re chatting with at the bar who after a few minutes of conversation asks,”so what kind of car do you drive?” When she finds out you drive a 04 civic turns around and walks away. I’m sure the guys who work here don’t set the prices for parts and service, for the guy or gal at corporate, this is one of the results of your pricing.Service: Oil change
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November 2023 by Jack Applegate
My front brakes were crunching and needed work.I went to Meineke Car Care Center at 1020 Highway 287 Broomfield CO. It was after lunch and I expected that an appointment for another day would be required. Nope! The repairs began immediately. Inspection, evaluation, ordering parts. I was notified shortly after 5 PM that I could come for my car. The quick action saved me from having to cancel appointments on the following day. I will be sure to use the business for any future auto care and gladly recommend this enterprise to all.Service: Auto brake repair
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November 2023 by HEIDI STREETMAN
I had taken my car to the local Meineke before, and it went smoothly. I was impressed. This time, communication was very messed up. When I left the car for servicing, I explained my concerns. I was told it would be done the next afternoon. I did not hear from the place, so phoned and was told that the fellow who schedules services had not realized I had dropped off the vehicle because he was on break. Therefore, he did not know to schedule it for service before my phoning to see when it would be ready. He was the same guy with whom I left my keys. Then, he sent the service agreement, to which I promptly responded. No word for hours. Phoned again. He said I had not given permission for servicing, which I had. So, the car was there til nighttime because this fellow could not manage to get his act together. At least I got it back before I needed it for work. Still, they did not do the small items requested, like fill tires to max. I hope they actually did the service for which I paid. Hope it was an off day for the guy at the main desk. May take the care elsewhere in the future.
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November 2023 by Kayla Lopucki
They are great to work with! They got my car issues resolved pretty quick. I’ve been going there on and off and never am disappointed with their service.
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September 2023 by Jessica Mathis
Customer service was perfect! My car was done in a timely manner. And the man who helped me was very knowledgeable I believe his name was Eric I'm sorry I'm not spelling it correctly I just remember the name thanks for fixing my jeep Patriot I will definitely be coming back when service is needed!! ??Service: Steering & suspension repair
