-
November 2023 by Fred Padilla
Stooped in to inquire about a storage unit near my current unit, and was able to quickly secure and get access to the additional unit. Great customer service, and friendly staff.
-
November 2023 by Leshi Hernandez
Don't ever rent for this public storage they will sell your unit the same day your unit is unpaid for 30days they do not give you a chance to make the payment after I have never had any problems with public storage doing this to me and because I had to put everything I owned in storage because of my living situation and I didn't have a driver's license on me because it was expired so I had to put it under somebody else's name and unfortunately that person went to jail and I had issues trying to get somebody to answer at that location so I could get information to pay it because I needed to know how much it was going to be and when I finally got in contact with somebody they had already sold my unit also I ended up loosing everything I owned along with all my deceased mothers stuff that I could never replace them memories these people will be so nice to you when you 1st rent but they don't care to try and contact youor anybody on your emergency contact list before moving forward to sell your unit so beware if you rent from this public storage because if there is stuff you care about memories and you can't make a payment immediately you will loose your stuff if you need a storage unit you will be better going to 4550 federal Englewood that is the better public store to go to
-
November 2023 by Kip Raymond
Doug and Lee Ann were very helpful, friendly, and knowledgeable. However they are no longer there. Clean facility. Automated systems are excellent. Decent customer service so far. But over all, after a long tenancy and writing the initial review, I observed that the equipment was not adequately maintained. One elevator was non-functional for about seven or eight months. This caused a big logjam on the weekends. Price increases are frequent and severe. One of my last price increases before vacating was over 30%. Good solution for short-term storage. For long-term storage this can be a quite expensive option.
-
August 2023 by Kris Welsh
I have never been SO frustrated with a company. When I moved in, it was a climate controlled location, but ever since then, the AC has been off and it is 80 degrees in the "climate controlled" building. The people onsite have been nice, but tell me it's a problem with the corporate office and the corporate office says it's the property manager's issue. Now they have raised my rates over $70/month for a NON-Climate controlled unit and are rude and just continue to talk over me when I call to talk about it. I would absolutely NOT recommend this place to anyone.
-
June 2023 by Ava Silberman
Doug is an incredible person and manager of the place… I’ve been struggling trying to move on my own, and he made my options and experience better than any other storage unit facility I have ever dealt with. Props to you, Doug!!!
-
June 2023 by Kimberly KeithFix
I received a notice last November 2022 that my storage unit would increase. My question is why I am getting a increase only five months after the increase in December. Unit number is 3447
-
May 2023 by Peggy Sue Aschwanden
Not good for longterm storage - they raise your rent every few months. My rent’s increased $100 since I first rented the unit 2 years ago. Unfortunately, I’m stuck with it until I’m able to move everything.
-
March 2023 by Lorena Fuentes
Doug is amazing!!! Just moved back and had trouble figuring out my storage. He made the process super easy and was extremely helpful! Planning on staying long term here and my business will definitely stay here since he was so great!!!
-
March 2023 by Kylee Greer
Doug was amazing! I had quite a few questions about how the storage world works and he was extremely kind. He showed us a couple different sizes of storage units, and was patient with my decision process. Couldn’t recommend this place, Doug and the seamless online process enough.
-
March 2023 by De Fraze
When I visit my unit the person on duty usually takes time out of their day to track me down and greet me. Then they ask multiple questions about how I’m doing. I feel like I’m treated with respect and not treated like a criminal when accessing my unit. I would definitely recommend this location to others who like to be treated with respect.
-
February 2023 by Anthony S.
Public storage will aggressively jack up your rent at least every 6 months. The carts supposedly provide for moving your items are never available. Sometimes when get a rent increase notice tell them you are moving out and may actually lower your rent so you will stay.
-
February 2023 by Juan Sanchez
Leslie and Doug were such great help, Leslie was in training and explained that she would assist me as much as possible, when I needed a bigger unit they helped me solve my problem and showed me the way to my unit! If you need help with storage this is your place to go! They are fast, understanding, and willing to work with you to meet your needs, i highly recommend this facility! Thank you to these 2! I have always thought A1 customer service was dead but they showed me wrong!
-
February 2023 by Natalie May
Had a great experience. They were always clean, very secure, available climate controlled units, flatbed cars for loading and unloading, responsive staff and close to truck rental locations! Grateful for our experience with them!
-
January 2023 by Erik Christensen
Leslie was very knowledgeable, helpful, and friendly. The facility is modern, clean and secure. Competitive rates…
-
January 2023 by Anita S.
The facility is clean and has easy access. I wouldn't say it is all that secure as anyone can follow you in the gate unless you sit there and block it until the gate closes. My rent started out at $95/month and after three years is not up to $137/month for a much smaller unit than I started out with. I will be looking for a new storage facility.
