Rocky Mountain Chocolate Factory is a delightful destination known for its delicious treats and fun atmosphere. Customers have praised the quality of the chocolates and the enjoyable experience of visiting the store. One shopper highlighted the excellent service provided by a staff member who went out of her way to assist with a local candy delivery, making a special effort on Veterans Day. Another customer, a long-time visitor, expressed satisfaction with their chocolate-covered strawberries and appreciated the consistent positive experiences over a decade. However, not all experiences were perfect. A customer noted an encounter with a staff member who seemed inconvenienced when asked for assistance with cutting an apple, suggesting a need for a more cheerful demeanor, especially during the busy holiday season. Despite this, the store's atmosphere remains lively, as evidenced by a memorable event featuring a customer dressed in a humorous costume that delighted both staff and shoppers. While many love the wide variety of treats, some have reported recent issues with certain items, specifically a strange aftertaste in milk chocolate products. Overall, Rocky Mountain Chocolate Factory continues to be a popular spot for sweet indulgences and laughter, with a team that aims to create joyful moments for its visitors.
Great selection! And great gift boxes! Nikki helped me out today and she as so kind and patient and wrapped everything so nicely for me. I really appreciate as the amazing service! I will be back :)
November 2025
Great location great staff. Very welcoming, Belgium chocolate and pista was rocking!!
November 2025
I’m in Texas and this location with Jessica went beyond the call of duty helping me get a box of candies delivered locally on Veterans Day. The candies were delish!🫡
