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March 2024 by tanvir iqbal
I’m giving 5 star to Corey, not to UPS. Corey(I hope I spell it right) is the only guy in the store handling all of the work. There is always 8+ people in the line and he patiently helped me w/ my international parcel and I do appreciate it. UPS better hire more folks.
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February 2024 by Cindy Slack
Nice staff and smooth knowledgeable service.
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February 2024 by Brendan Boyle
Good service
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February 2024 by Robert Stanley
Fairly timely service
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January 2024 by Kassi Stein
Very impressed with the quality of service that Corey provided. He was friendly and went out of his way to help me, which I truly appreciated!! I’ll certainly be back the next time I need to send a package.
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October 2023 by Mikayla Taggart
The older guy working there told me to “go online and write about my lousey service”, so here I am. Although I did not appreciate him putting his hands on everything in my box without asking to or telling me why, I wasn’t feeling like I had to write any sort of review of services until then. Thanks.
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October 2023 by Rebecca Johnson
DO NOT RETURN AMAZON PACKAGES HERE! I have been going to this location for years, manly to do Amazon returns. There is often a line and the business hours don't always align with my needs, but the location is convenient. I visited the store on 9/18/23 and there was a new employee named Musa. He scanned my Amazon packages to return but didn't give me a receipt, so stopped him and requested one. On 9/19/23 I was back in to return some clothes to Amazon. Musa was working again. I noticed he scanning things very quickly, haphazardly really, and throwing the items behind him. He wasn't weighing anything and he was not scanning the barcodes the same way I was use to seeing other employees do it. I stopped Musa and said, are you sure this is right? Pointing out the steps he missed that I assumed were needed as it had always been done that way in the past. I told me he was doing everything correctly, and he seemed annoyed that I questioned him. I again requested a receipt, as he didn't originally offer one. In the end, of the eight Amazon items I returned with Musa over the two days with four of them did not show up as returned with Amazon. I went into the store with my return receipts and according to David, the manager, I was told that I needed to contact Amazon customer service. Have you ever tried to contact a live human at Amazon it's difficult and time consuming. Honestly, this was not Amazon's fault. It was poor training at this UPS store location and employee who didn't really care.
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October 2023 by michael weinel (Flash)
I couldn't be happier with the service! They packed everything, including my fedora, very well!
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October 2023 by Arvind mani
This is my worst experience ever. I was here at 6.15 to take out prints and ship it right away as he was explaining me with all the options BUT as soon as it clocked 6.30. He said, you can take your papers, I need to close and straight up walked away. I was shocked.Wow, I understand the value of time but I was in the store and it was not like, I walked in after 6.30!Anyways, such behaviors need to be addressed.
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October 2023 by Julie Evans
David made the job I needed done easy peasy! Great atmosphere. I highly recommend this Store.
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June 2023 by Katy M.
I needed something notarized so I could get hired at my new job. I made an "appointment" but still stood in line for 10 minutes. When I got to the desk, the man working told me that he couldn't notarize it because I had already signed it - I didn't know this but he sent me off because of this. I understand he can't break the law, so I drove home, drove back with a new UNSIGNED paper and he said "our notary ends at 3, but I'll make an exception". Luckily he did notarize it but honestly some of the worst customer service - so unhelpful and unfriendly. Very frustrated.
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June 2023 by Isaac Chacon
I''m from out of town but was not expecting to be charged 4 dollars for a printout of a .pdf that I emailed them with a shipping label. UPS already makes money from shipping and then they want to charge customers on top of that for 1 sheet with their label? This happened on 5/19 at 6pm. The long bearded guy was rude and wanted to dismiss me as soon as possible. He didn't want me to watch him put tape on my box so he rudely told me to leave and he'd take care of taping my box
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March 2023 by Dylan Koch
Excellent service every time I come in here. The man who works Saturdays is especially knowledgeable and helpful with Amazon store returns. Thank you!
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March 2023 by Timothy Cook
Great place for mailboxes, notary services, returning packages, and mailing documents. The owner is very friendly and helpful. Highly recommend.
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March 2023 by Zach Price
Workers were rude and carrying on conversations with each other while line backed up.
