The UPS Store #1796 in Broomfield is a locally owned business that provides various services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers have reported a mix of experiences. Many praise the excellent service, highlighting the professionalism and helpfulness of staff members like Wenbo, Uzzwal, and Suraj. However, some customers express disappointment with the store's reliability, mentioning instances of arriving at opening time only to find the store closed and having to wait for staff. Additionally, there have been issues with reserved services not being available. Despite these challenges, the store aims to improve and provide quality service to its customers.
The older Asian American gentleman at this UPS location was patient and very nice, while I was looking for the return code in my Amazon account.
July 2025
The best service I have ever received at any UPS store! The clerk Wenbo was prompt, courteous, and professional. Assisted me with a return and went above and beyond. Haven’t been treated this well in customer service in a long time. Thank you!
July 2025
Good service most of the time, but unfortunately, I’ve showed up at opening time multiple times and waited 15+ minutes because no one is there. Today I had to leave at 8:20 without my package being sent because there was still no one there to open the shop. Disappointing to see a business run this way.
